Honor Society® member
Fregina Byrd
Level I & II Counselor at STEPS, Inc., Orlando, FL Serving as a Level II counselor in training that’s responsible for addressing the needs and development of the client’s cognitive, behavioral, vocational, and other social skills. • Assessment Process: initial or ongoing • Develop individualized treatment plans and treatment plan reviews. • Documenting the client's daily or monthly progress • Caseload of fifty clients • REAP/MAT support • HIV support, case management, client support, avocation for all, and facilitation
- Mental Health Counselor
- Class of 2023
- Orlando, FL
Member since October 2023
About
I am a prompt, professional, and reliable individual with a long track record of fostering a positive environment to maximize my educational background and supportive skillset for others. I work well in a fast-paced environment. I possess superb communication skills and the ability to build rapport quickly with clients and work colleagues. I'm a pragmatic, professional, and results-oriented individual with the proven ability to exceed the standards of performance set out in any career-based setting. I’m an individual who values passion, positivity, integrity, dedication, promptness, and hard work.
Education
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Grand Canyon University
Clinical Mental Health Counselor
2019 – 2023
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Edward Waters College
Psychology
2009 – 2011
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Florida State College of Jacksonville
Paralegal Studies
2006 – 2008
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Florida State College of Jacksonville
General Studies
2006 – 2008
Honors and awards
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HonorSociety.org
The Honor Society is the most inclusive academic, leader in inclusive excellence and professional achievement society in the nation.
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Psi Chi Honor Society
PSI CHI is one of the largest honor societies in the United States and has 1,150+ chapters. PSI CHI, The International Honor Society in Psychology provides educational programming.
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Alpha Chi Honor Society
Since 1922 Alpha Chi National College Honor Society has distinguished itself as one of the top national honor societies in the nation. Alpha Chi invites only the top 10% of eligible juniors, seniors, and graduate students across all academic disciplines.
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GCU Epsilon Honor Society
The Epsilon Honor Society recognizes high attainment in the pursuit of academic and clinical excellence within the profession of counseling and promotes scholarship, research, professionalism, advocacy and excellence in counseling for those looking to dev
Goals and interests
- Career goal
Counselor; Case Manager; Social Worker; School Counselor; Student Career Counselor I; Instructional-School Counselor/College and Career Counselor; CPS Clinical Counselor; etc.
- Graduate school interests
Currently, I have my Masters in Mental Health Counseling.
- Outside the classroom
Helping others, spending time with my children, watching TV, going to the movies, eating out, and enjoying traveling.
Experience
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Level I & II Counselor
STEPS, Inc., Orlando, FL Serving as a Level II counselor in training that’s responsible for addressing the needs and development of the client’s cognitive, behavioral, vocational, and other social skills. • Assessment Process: initial or ongoing • Develop individualized treatment plans and treatment plan reviews. • Documenting the client's daily or monthly progress • Caseload of fifty clients • REAP/MAT support • HIV support, case management, client support, avocation for all, and facilitation
May 2022 – Nov 2023
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Substitute Teacher K-12
Kelly Staffing - Orlando, FL Maintained an effective learning environment by practicing classroom management, enforcing rules and appropriately managing any situation that arose. Maintained effective classroom management strategies to engage students during the lessons, supervised student behavior, and determined appropriate disciplinary action. • Paraprofessional support • One-on-one developmental assistance • Learning and behavioral modification strategies • Mentored grades Pre-K–12th and special needs individuals
Apr 2021 – Mar 2022
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Remote Call Center Representative (outbound/inbound)
Remote Call Center Representative (outbound/inbound) I administered support to clients with account management, provided guidance with accessing a loan originator, and influenced team support. Held the position of a tier-one representative weekly. • Account management • Team development and coaching • Provided team/customer support
Sep 2020 – Apr 2021
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Program Specialist
Boy Scouts of America - Atlanta, GA Implemented and supervised the Scouting Program in a classroom setting during after-school hours. Worked directly with the youth and adult members to teach them important Adaptive Scouting skills including but not limited to citizenship, environmental conservation, team building, and various life • Served as Camp Director/Scout Master. • Educated youth and volunteers on life-building skills. • Recruited and supported volunteers to assist with meetings and activities. • Increased program quality through the retention of youth and adults, advancement, and youth participation. • Served as an ambassador for the Scouting program. • Conducted field trips, campouts, cultural activities, and other horizon-broadening experiences. • Proficient in working with a multi-phone line system as well as proficient with MS Office, software, and data entry. • Documented program outcomes, youth achievements, attendance, and registration renewals while also attending monthly program staff meetings and training
Sep 2019 – Aug 2020
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Back-Up Bus Driver/Attendant
Student Transportation of America (STA)—Jacksonville, FL Provided support to both the driver and students by • Conducted pre-trip inspections daily • Ensured the safety of all bus passengers • Load and unload disabled children onto the bus safely • Provided behavioral support to all children during transport
Sep 2017 – May 2019
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Remote Executive Assistant
Bridging the Gapz, LLC - Jacksonville, FL Offered support to the CEO and clients daily by • Answered and returned calls with a multi-phone line system, directing clients and staff to their scheduled locations • Filed the company's daily run assignments with transportation drivers. • Worked to ensure all logs, scheduling, and files were entered into the computer database using all Microsoft Office and government systems • Delivered case management services, education, and counseling support remotely to clients and family members as needed. • Make appropriate referrals to outside community agencies and resources • Monitored and maintained client records. • Maintained company scheduling and audits of company and client files; prioritized and responded to emails; organized documents; took meeting minutes; and completed all other company tasks as needed
Jan 2016 – Aug 2019
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Disabled Support Worker and Counselor
Special Heart, LLC - Jacksonville, FL Provided support to individuals with independence and quality of life. Worked within the homes of the clients and provided both physical assistance and emotional support as needed as well as • Monitored and documented the client's daily progress • Maintained client files daily • Assisted disabled clients with their daily bathing, food preparation, and transportation to and from l0i9all their appointments • Trained each client to becoming independent in their personal lifestyle goals, budgeting, monthly bill-pay, home care, and shopping needs • Ensured a varied program of social activities, emotional support, companionship, and mental support as needed
Apr 2015 – Aug 2017
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Substance Abuse Counselor
Unlimited Path,- Lake City, FL Provided counsel and support to patients suffering from drug or alcohol dependency, educated families on the best ways to help in the recovery process, and worked with inpatient clients who were preparing to be released from prison by • Conducted intensive inpatient group therapy sessions daily with 50 clients being split into groups • Conducted aftercare group therapy sessions once per week • Conducted family reunification sessions monthly • Carried a caseload of 50 clients • Completed biopsychosocial assessments • Developed individualized treatment plans • Monitored and documented the client's daily progress • Maintained client files daily and monthly via a computer database • Educated clients about community-based organizations such as Alcoholics Anonymous and social and employment services to help restore them to productive roles in the community • Assisted clients with coping with family problems and recommended appropriate social services as support for the entire family unit • Completed weekly team meetings with all staff regarding the client's current status for upcoming release qualifications
Aug 2012 – Mar 2015
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Executive Secretary/Vendor Review Specialist
Florida Department of Health (FDOH) - Jacksonville, FL Provided a high level of support to the executives during office hours while also caring for vendor care by • Maintaining the executive's agenda • Planned appointments and staff meetings while taking minutes • Answered an average of 150+ calls per day while addressing customer's inquiries • Provided a high level of administrative support and customer service support to both staff members and clients • Provided paraprofessional support • Conducted research, prepared reports, handled information requests, and performed daily clerical functions for all customer support • Provided high-risk evaluation; managed and maintained external vendor relations; as well as coordinated all vendor management tasks • Counted product goods manually daily and identified products out of date to have removed from stores
Mar 2009 – Jul 2012
Additional information
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