Honor Society® member
Gwendolyn Amos
Lead Contact Service Representative at Defense Finance & Accounting Service
- Public Policy & Administration - Law & Public Policy
- Class of 2022
- Greenfield, Indiana
Member since June 2020
About
Dedicated Customer Service Representative and PhD candidate maintaining a 3.9 GPA. Recognized for exceptional performance with awards including CSR of the Quarter (Q2 2020) and CSR of the Month (August 2020). I worked toward completing advanced doctoral research with a dissertation prospectus titled, "A Phenomenological Study of Adoption Fraud Immunity in Utah."
Education
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Walden University
Public Policy & Administration
2014 – 2020
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Indiana Wesleyan University
Organizational Leadership
2012 – 2014
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Anderson University
Social Work/ Criminal Justice
1989 – 1993
Honors and awards
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Tip of the Spear Award
A prestigious recognition honoring personnel who demonstrate exceptional initiative, dedication, and leadership in advancing critical team objectives and supporting service members.
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Member, Golden Key International Honor Society
Inducted into the premier global honor society recognizing the top 15% of college and university students based on academic achievement, leadership, and service.
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Member, Pi Alpha Alpha National Honor Society
Inducted into the global honor society for public affairs and administration, which recognizes outstanding scholarship and academic excellence. Membership is restricted to top-performing graduate students who demonstrate high leadership potential and comm
Goals and interests
- Career goal
Aspiring federal policy analyst focused on advocating for military members and their families. Aiming to craft and refine federal legislation that optimizes secondary dependency criteria, ensuring service members receive comprehensive support and equitable recognition for their dependent relatives.
- Graduate school interests
Walden University
- Outside the classroom
Baking, Sewing, photography, reading
Experience
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Lead Contact Service Representative
Defense Finance & Accounting Service
Dec 2023 – Present
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Contact Service Representative
Defense Finance & Accounting Service
Sep 2018 – Dec 2023
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Transportation Security Officer
Transportation Security Administration
Jul 2009 – Jul 2011
Languages
- English (US) Fluent
Additional information
Organizations
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Sweet Treats on a Mission, LLC
