Honor Society® member
Heather Drury
Late Stage and Loss Mitigation Specialist – Collections at Citi Bank.
- Business
- Class of 2025
- Silver Grove, KY
Member since May 2025
About
I am a seasoned banking professional with over 12 years of experience; I am currently pursuing a Bachelor's in Technical Management and a Certificate in Project Management to enhance my risk management and process improvement capabilities. My expertise includes streamlining complaint processes, verifying policies and procedures to mitigate risk, and conducting in-depth anti-money laundering analysis, including risk-based decision-making on client relationships. I pride myself in my abilities to complete data analysis, requirements gathering, and stakeholder engagement.
Education
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DeVry Unveristy
Administration in Science: Business
2023 – 2025
Honors and awards
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I am a member of the Honor Society
The Honor Society acknowledges and celebrates your scholarship while providing a strong framework for your future. As a mission-driven and inclusive organization, we proudly uphold our principle: The Honor Society for All!™ We encourage you to activate.
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National Society of Leadership and Success.
Being a member of the National Society of Leadership and Success (NSLS) signifies recognition for exceptional academic standing or leadership potential by your college or university. It's a prestigious honor, as typically less than 5% of students nationwi
Goals and interests
- Career goal
Project Management
- Outside the classroom
Volleyball, Hiking and Dancing
Experience
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Late Stage and Loss Mitigation Specialist – Collections
Citi Bank.
Oct 2023 – Apr 2025
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Loan Document Process Associate Analyst
Citi Bank.
May 2021 – Oct 2023
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Executive Response Analyst
Citi Bank.
Aug 2016 – May 2021
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Loss Mitigation Specialist Act 2
Citi Bank.
Aug 2012 – Aug 2016
Languages
- English (US) Fluent
Additional information
Organizations
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National Society of Leadership and Sucess
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Honor Society
