Honor Society® member
Isaac Luciano Cruz
- Polytechnic University of Puerto Rico-Orlando
- computer engineering
- Class of 2028
- Euless, TX
Member since April 2026
About
I am currently pursuing a Bachelor of Science in Computer Engineering at Universidad Politécnica de Puerto Rico, maintaining a 3.66 GPA while balancing full-time professional responsibilities. My academic interests include artificial intelligence, machine learning, software development, and emerging technologies. In addition to my coursework, I have completed certifications in Introduction to Artificial Intelligence and Generative AI through Coursera to further expand my technical knowledge.
Professionally, I bring extensive experience in leadership, customer service, training, safety, and operations through roles in aviation, transportation, and customer-focused industries. These experiences have strengthened my communication, problem-solving, and leadership abilities while reinforcing my commitment to continuous learning and professional growth.
As a bilingual English and Spanish professional, I am passionate about using technology to solve real-world problems, improve lives, and create innovative solutions. My goal is to combine my technical education with my professional experience to make meaningful contributions in the fields of engineering and artificial intelligence.
Education
-
Polytechnic University of Puerto Rico at San Juan
computer engineering
2024 – Present
Honors and awards
-
academic achievement award
Recognized for maintaining strong academic performance while pursuing a Bachelor or Science in Computer Engineering and balancing professional responsibilities.
Goals and interests
- Career goal
My intended career path is in the field of Computer Engineering, with a focus on emerging technologies such as artificial intelligence, machine learning, software development, and intelligent systems. Upon graduation, I plan to pursue opportunities that allow me to combine technical expertise with my strong background in customer service, leadership, and problem-solving. My goal is to contribute to the development of innovative technologies that improve efficiency, enhance user experiences, and solve real-world challenges. Long term, I aspire to hold leadership positions within the technology industry while continuing to advance my knowledge and professional certifications.
- Graduate school interests
After completing my bachelor’s degree, I am interested in pursuing graduate studies in Computer Engineering, Artificial Intelligence, Machine Learning, or a related technology field. Advanced education would allow me to deepen my technical knowledge, participate in research opportunities, and develop specialized expertise in rapidly evolving technologies. I am particularly interested in the ways artificial intelligence can be applied to improve business operations, automation, cybersecurity, and everyday life. Graduate studies would support my goal of becoming a highly skilled technology professional and future leader in the engineering field.
- Outside the classroom
My hobbies include learning about emerging technologies, artificial intelligence, and computer engineering. I enjoy completing online courses and certifications, exploring new software and technological innovations, and staying current with industry trends. I also enjoy reading, traveling, personal development, and connecting with people from diverse backgrounds. These interests help me maintain a lifelong commitment to learning, problem-solving, and continuous self-improvement.
Experience
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Lead Rental Sales Associate & Trainer
Avis Budget Group - Dallas/Fort Worth International Airport (DFW), Texas Supervised and trained a team of approximately 34 rental sales agents while supporting daily operations in a high-volume airport environment. Provided coaching, performance support, and customer service leadership to help achieve sales and operational goals. Developed strong skills in leadership, communication, conflict resolution, problem-solving, and team development while maintaining a commitment to exceptional customer experiences.
Jun 2021 – Jun 2025
Languages
- English (US) Fluent
- Spanish Advanced
