Honor Society® member
Jair Rocha
CA Licensed Property & Casualty Broker-Agent/Surplus Lines Broker/Insurance Technical Assistant II/Support Staff at Currently assist underwriters with renewals, quotes, binders, coding, policy endorsements and issuance, follow-up on account subjectivities, as well as examining the underlying policies collectively with quotations, binders, underwriting risk analysis & rating, and any pertinent information for discrepancies. Possess an understanding of the excess towering structure, familiar with ISO and dozens of carrier policies and forms. Additionally, served as the on-site IT support for 7 other sister companies and departments. Duties included upkeep of the communication/server room and managing the wired infrastructure of the entire office (30+ employees). Assisted with device troubleshooting, new hire set-ups including legal employment verification, mapping drives, using IP Addresses to add network devices, setting-up internet access points, extracting hard drives and wiping computers with certification to ensure company data is protected. Also served as a primary contact to coordinate with vendors, repairmen, engineers, building management and maintenance crews. Including contractors/architects for three suite expansion projects we’ve undergone during my employment.
- Business Management & Economics
- Class of 2022
- Los Angeles, California
Member since February 2021
About
Loyal high-achieving self-motivated individual with 10+ years of experience working in a corporate environment. 9 years’ experience in the insurance industry delivering high-quality and measurable results to clients, while maintaining a dedicated workforce and positive work environment.
Currently seeking to collaborate with an organization towards improving process, design, retention, and client satisfaction by implementing modern and innovative methodologies.
Ideally to partner with an organization that values independence, while collaborating to maintain a positive and flexible work environment that is proactive in investing in their staff through continued education, career-building skills, authentic mentorship, genuine growth opportunities, valuing and supporting: family, community, the environment, technology, personal growth, emotional intelligence, health & wellness.
Education
-
California State University, Los Angeles
Management/ Economics
2020 – 2022
-
Los Angeles City College
Business Administration
2014 – 2020
Honors and awards
-
Dean's List
May 2021 - Cal State LA
Goals and interests
- Career goal
My intention is to pursue an MBA to gain competitive skills that will allow me to maximize my contribution within any type organization. Having worked in the insurance industry for over seven years I am open to continuing a career in the insurance and finance sector. However, I am open to exploring opportunities in other domains and industries, as the knowledge I possess in business is easily transferrable across trades. The most ideal scenario would be to partner with an organization with highly skilled and intelligent individuals who are dynamically addressing complex issues in an ethical manner with the betterment of society in mind, together with sustainable practices.
- Graduate school interests
School of Business & Economics - Cal State LA
Marshall Business School, USC
Wharton School of the University of Pennsylvania- Outside the classroom
My interests are broad in range, which are the direct result of a curious mind. The areas I’m most widely interested include: people, literature, languages, art and music. Each of them rouses a different creative part of me, which has led me to unexpected communities. These simple pastimes intersected, leading me onto the platform of classical singing. I might not look like the typical classical voice persona. Yet, for the past six years I’ve explored this art form. Studying Italian, French, and German repertoire; taking private lessons and expanding my knowledge of music theory. I’ve also joined two choral groups and have been hired to sing professionally on several occasions.
A particularly memorable event was at the Microsoft Theatre in Downtown LA. However, more than these wonderful opportunities, I’ve had the chance to be around some truly wonderful people. An unforgettable experience that I cherish deeply was being contracted to sing with an impressive Armenian choral group. We were commemorating a delicate history, and I was moved by the dignity, resilience and posture of forgiveness the Armenian people demonstrated that day. Not surprisingly, this experience continues to shape my interests for different communities, literature, languages, art, and music.
Experience
-
CA Licensed Property & Casualty Broker-Agent/Surplus Lines Broker/Insurance Technical Assistant II/Support Staff
Currently assist underwriters with renewals, quotes, binders, coding, policy endorsements and issuance, follow-up on account subjectivities, as well as examining the underlying policies collectively with quotations, binders, underwriting risk analysis & rating, and any pertinent information for discrepancies. Possess an understanding of the excess towering structure, familiar with ISO and dozens of carrier policies and forms. Additionally, served as the on-site IT support for 7 other sister companies and departments. Duties included upkeep of the communication/server room and managing the wired infrastructure of the entire office (30+ employees). Assisted with device troubleshooting, new hire set-ups including legal employment verification, mapping drives, using IP Addresses to add network devices, setting-up internet access points, extracting hard drives and wiping computers with certification to ensure company data is protected. Also served as a primary contact to coordinate with vendors, repairmen, engineers, building management and maintenance crews. Including contractors/architects for three suite expansion projects we’ve undergone during my employment.
Jun 2013 – Feb 2022
-
Operations Assistant/Customer Service Representative
Assisted managerial staff with daily operations often in multiple sites (3 locations in Downtown LA, 1 in Glendale, and 1 in West Hollywood). This included the inspection of facilities and equipment, interaction with varying professionals in multiple fields, within approximately 200 hundred companies; coordinating services with vendors, repairmen, engineers, building management, and maintenance crews. Trained 8 receptionists in multiple locations, and provided back up support during, breaks, lunches, sick days, and vacations. This secured a fluid and cohesive work arrangement which optimized client focus for the managerial staff. Also, performed physically laborious tasks alone in multiple locations and was responsible for the supplies inventory for multiple locations.
Oct 2010 – Jun 2013
Languages
- English (US) Advanced
Additional information
Organizations
