Honor Society® member
Jenifer Mae Phillips
insurance agent at Employer Life & Health Solutions- Jenifer oversees technical, service, carrier and client communications, in addition to employee benefit implementation and education. As a trusted point of contact for clients and carriers, she works closely with them in problem-solving, providing compliant solutions and implement benefit packages that achieve their goals. Along with acquiring new business, overseeing accounts and administration, Jenifer appreciates the educational aspects of her position. Hearing questions and helping clients better understand the welfare benefit plans the employer offers in its compensation plans are an inspiration to her. Jenifer conducts annual reviews of existing group policies in preparation of annual open enrollments and new plan opportunities. Compile and obtain census data, request multi carrier competitive rate options, generate proposals, implement new and existing lines of coverage, educate employee and employers on open enrollment benefit details and insurance options, Install, implement and educate employer group HRIS platforms for on-boarding and open enrollments. Submit policy changes and company conditions affecting client welfare benefits Track the progress of all outstanding insurance claims.
- Class of 1990
- Hillsboro, Oregon
Member since September 2020
About
Experienced administrative professional with a passion for building and maintaining solid relationships utilizing a breadth of experience to deliver fresh ideas, provide effective and efficient leadership with a focus on teamwork and group administration.
Experience
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insurance agent
Employer Life & Health Solutions- Jenifer oversees technical, service, carrier and client communications, in addition to employee benefit implementation and education. As a trusted point of contact for clients and carriers, she works closely with them in problem-solving, providing compliant solutions and implement benefit packages that achieve their goals. Along with acquiring new business, overseeing accounts and administration, Jenifer appreciates the educational aspects of her position. Hearing questions and helping clients better understand the welfare benefit plans the employer offers in its compensation plans are an inspiration to her. Jenifer conducts annual reviews of existing group policies in preparation of annual open enrollments and new plan opportunities. Compile and obtain census data, request multi carrier competitive rate options, generate proposals, implement new and existing lines of coverage, educate employee and employers on open enrollment benefit details and insurance options, Install, implement and educate employer group HRIS platforms for on-boarding and open enrollments. Submit policy changes and company conditions affecting client welfare benefits Track the progress of all outstanding insurance claims.
Nov 2018 – Jan 2023
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broker/manager
CSNW-Jenifer oversees technical, service, carrier and client communications, in addition to employee benefit implementation and education. Jenifer conducts annual reviews of existing group policies in preparation of annual open enrollments and new plan opportunities Compile and obtain census data, request multi carrier competitive rate options, generate proposals, implement new and existing lines of coverage, educate employee and employers on open enrollment benefit details and insurance options Install, implement and educate employer group HRIS platforms for on-boarding and open enrollments Submit policy changes and company conditions affecting client welfare benefits Track the progress of all outstanding insurance claims
Oct 2014 – Nov 2018
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Customer Service Associate
Wells Fargo- Jenifer addressed escalated and elevated inquiries to quickly problem solve the customer concerns. Managed approximately 200+ daily incoming calls and requests. Recognized for excellent job performance resulting in two position promotions. Jenifer also provides solutions and support to existing and new account holders in the Consumer Account- Credit Card Services Division., Recommended products and services aligned with customers' needs and preferences.
Jan 2010 – Jan 2014
Volunteering
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Provide concessions staffing for events at local venues including Ron Tonkin Field, MODA, Veterans Memorial Coliseum, and Providence Park. – Portland, OR
Levy Legacy
Apr 2018 – Feb 2020
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Greater New Hope Family Services – providing meal services to displaced families in the Portland metro areas – Sandy, OR
New Hope Family Services
May 2015 – Jan 2017
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Rose Haven Day Center for Women and Children- providing meal prep and serving services to displaced women and children in the greater Portland metro areas – Portland, OR
Rose Haven Day Center
Aug 2014 – Jan 2016
Languages
- English (US) Advanced
