Jennifer Ramos

Resuem:
JENNIFER E. RAMOS
HOLLAND, MI
(269) 317-8982
[email protected]

EDUCATION: Western Michigan University, Kalamazoo MI. December 2005
- Bachelor of Science in Psychology
- Minor in Women’s Studies
- Graduate Student for a Masters in Mental Health Counseling
- Certified Life, Heath & Career Coach
- Yale University Certificate, The Science of Well Being

EXPERIENCE
Present Community Action House, Holland, MI
Healthy Eating Program Coordinator
• Developed a Healthy Eating Program to help educate our community on healthy eating, cooking, and living.
Adhering to our grant budget.
• Instruct weekly onsite and offsite cooking classes.
• Help plan or attend community building events in Ottawa County and for our organization.
• Supervise three Grand Valley State University Interns.
• Lead a weekly motivational support group to help encompass all aspects of health for our community
members.
• Create healthy meal kits for our Food Club members, offer healthy samples, and support our community members and Food Club Members.
Life & Health Coach
• Support and help hold clients accountable to achieve a very wide range of personal and health goals.
• Extensive experience working with depression, anxiety, cancer, transitions, divorce, health conditions, child behaviors, mental health, eating clean, goal setting.
• Offer one on one in person, virtual, and by phone coaching.
• Take clients through a 90-day transformation program.
• Offer one hour empowerment sessions.
2018-2019 Houghton Mifflin Chicago, IL
Clinical Examiner (12/2018-9/2019)
• Obtained and screened examinees for research purposes for the Battle Developmental Inventory 3rd Edition Pilot study. Research and date obtained will then be complied to finalize the BDI 3rd Edition screening tool.
• Tested children from birth to 12 on Developmental Batters Standardization and/or Academic Domain Standardization.
2015-2017 Caring Solutions St. Louis, MO
Program Manager (2/2014-5/2017)
• Hired, trained and supervised direct care staff at sites I managed where participants of the program resided.
• Focused on the company’s mission and helped the participants that had a disability discover their abilities by creating and setting goals alongside them, their primary caregiver and community programs.
• Formed community partnership agreements with organizations in the community to help streamline obtaining services.
• Developed participants plans and reexamined it annually to determine how effective and beneficial goals and partnerships were.
• Developed and maintained a working relationship with other public and private providers, employees, parents/care givers, volunteers and related venues.
• Served on the Employee Recognition Committee, Due Process Committee and Annual Fundraiser Committee
Medicaid Liaison (6/16-5/17)
• Partnered with Medicaid to help our participants qualify or redetermine for Medicaid in order to remain eligible for our program.
• Partnered with Department of Human Services/Medicaid department to get tasks accomplished.

2014 The Woodlands Health Care Center Leesville, LA
Social Services Director/Admission Coordinator (4/21/2014-12/19/2014)
• Handle all grievances and complaints in a timely manner to help improve quality of care.
• Evaluated all Residents Cognitive Patterns, Mental Status, Mood, Behaviors, and made appropriate referrals based on results.
• Identify and evaluate personal, emotional, and environmental concerns with all Residents.
• Recorded continuing progress notes on the Residents social needs and response of the patient care.
• Schedule and attend all Care Plan Meetings. Provide input and goals for Residents Care Plans.
• Communicate with Hospitals, Rehab Facilities, and Doctors office regarding Residents needs.
• Communicate with the referring agency to obtain all needed documents to admit a Resident. After documents are received State approval obtained and admissions paperwork completed.
• Completed discharge planning. Made referrals to Hospice, Home Health agencies, and Funeral services.
2010-2014 Childcare Network of Evanston Early Head Start Evanston, IL
Family Advocate/Family & Community Outreach Coordinator (5/2010- 4/7/2014)
• Support Early Head Start families reach their goals in order to become independent by
implementing my case management/social work skills.
• Helped support the program director applying and writing grants.
• Provide any needed resources, referrals, and support to families, children, and teachers.
• Complete Strengths and Needs assessment, Prenatal/Postnatal assessments, and developed Family Partnership Agreements with families.
• Planned and helped facilitate Male Involvement Groups, Parent Meetings, Policy Council meetings, and special events. Attend events to help make the community aware of our program and develop partnerships with community agencies.
• Develop and update Community Partnership Agreements and Memorandums of Understanding with agencies and school districts.
• Recruit potential families, and prenatal clients. Once enrolled, continue to engage clients in our program.
2008-2010 Family & Children Services Kalamazoo, MI
School Based Clinician/Respite Supervisor (4/2009-5/2010)
• Work one-on-one with students in an alternative school who have behavior problems/needs to develop and accomplish individual goals in order to make them more successful in the classroom, and community.
• Work specifically on life skills, social skills, and individual needs of each student.
• Developed and implemented a curriculum to teach in the classroom and one-on-one to teach students particular life skills and social skills.
• Developed a curriculum that was used in a group setting to help make the students’ school day more successful.
• While on-call supervised Respite, and community programs.
Foster Care Specialist (12/2008-7/2009)
• Worked directly at home with foster parents, foster children and biological parents. Created behavior plans and parent agency treatment plans to accomplish the goal of reunification.
• Assess family’s progress on biological parent’s treatment plans to come to the recommendation if the current foster child/children should be reunited with their family. Determine if the parents are benefiting from recommended services.
 Testify in court on parent’s progress or lack there of. Made recommendations to the court if it was appropriate for the children to be sent home.
 Coordinate directly with the Department of Human Services on reports, services and recommendations for the current clients.
• Supervise parenting time to determine if the biological parent’s have adequate/appropriate parenting skills.
2006-2008 Easter Seals-Child and Family Connections Division Chicago, IL
Case Manager/Social Services Coordinator (11/2006 – 7/28/2008)
• Worked directly in-home with candidates of the States Early Intervention Program that services children ages Birth to Three who are at risk or currently have developmental delays. Assessed children and families needs to find direct services that would be most beneficial for them.
• Used problem solving and conflict resolution skills to advise families/parents/foster parents/intact families of the proper procedures and educational guidelines to follow in accordance with the Early Intervention Program.
• Demonstrated business decision making ability when recommending custom family service plans based on the families/child’s current situation and long-term needs. Managed case load of 75-100 children who had developmental delays or were at risk of developmental delays.
• Accountable for following and providing services based on Illinois laws and regulations. Such As, aiding in transition of children to Chicago Public Schools, placement into foster care by the Department of Human Services. Reported directly to the Department of Children and Family Services if necessary.
• Provided coaching and resources for families learning to cope with the child’s disability.
2005-2006 State of Illinois-Action for Children Chicago, IL
Research Data Collector (9/2005- 10/2006)
• Managed the U.S. Department of Governments “No Child Left Behind Act” Literacy program for Chicago Public Schools. Specifically, the liaison between teachers and research project managers.
• Analyzed, compiled, and reported pre-K and Kindergarten classrooms data to develop long term strategy and implementation of the 4 key pillars: stronger accountability for results, more freedom of states and communities, proven education methods, and more choice for parents.
• Accountable for assessing children’s literacy skill set based on Elision, Blending, Print Awareness, and Expressive vocabulary skills.
• Collected and reported data.
2005 Western Michigan University Kalamazoo, MI
Psychology/Practicum Summer Intern (5/2005-8/2005)
• Evaluated, Monitored, Implemented behavior plan for adult clients with developmental disabilities, severe mental retardation, cerebral palsy, and autism etc.
• Executed behavior plan primarily consisting of art therapy, verbal communication, fine motor activities and developed research findings to enhance future treatments for current and applicable clients.
• Main goal was to decrease self injuries behavior and increase communication skills.
• Developed a data-based plan for employees to work with a particular client to decrease self-injuries behavior and give them the tools necessary to help the client live his most fulfilling life.
2001-2005 Hart Dole Inouye Federal Center (Defense Reutilization and Marketing Service/United States Government)
Administrative Associate Battle Creek, MI. (06/2001-09/2005)
Human Resource Coordinator (6/2001-7/2002) Precious Metals Coordinator- (7/2002-9/2003) Warehousing
Coordinator (9/2003-9/2005)
• Responsible for compliance tracking and result reporting of the consolidations and closings/privatizing 80-100 Federal Buildings worldwide based on pre-determined qualifications by the Commander in Chief.
• Liaison for 80-100 Government sites managing the extraction and resale process of all precious metals.
• Successfully assisted in orientating new employees, across all departments, of the federal government building in Battle Creek’s comprehensive enrollment, benefits, and retirements packages.
• Tracked and managed items in warehouses across the United States.
TRAININGS/CERTIFICATIONS:
- Edinburgh Postnatal Depression Scale trained
- Mental Health First Aid Certification, First Aid/ CPR certification
- Recipient Rights/ Diversity trained
- Developmental screening trained (ASQ & ASQ SE)
- Previously Certified Car Seat Technician
- Family Services Credential from the Office of Head Start
- Extensive training with community engagement and outreach
- BIMS trained (Behavior, Memory, & Mental Health Screening for Nursing home Residents)
- De-escalation trained
- MANDT trained
- Facilitated the Cancer Survivors support group for the Shields of Hope organization.
- American Cancer society, Dress for Hope, event planning team member
- American Cancer Society ResearcHERS Ambassador
- American Cancer Society Event Leadership Team Member