Kimberly Galvan

A positive, motivated, personable business professional with a successful 24 plus years of job experience and knowledge gained at UTMB. I have a talent for quickly mastering technology and policy & procedure. I am very diplomatic and tactful with professionals and non-professionals at all levels. Whether, the interactions are handled in person, fax, email, or by telephone. I am accustomed to handling sensitive, confidential records. I have demonstrated a history of producing accurate & timely reports, department policies & procedures, trouble shooting, training and job tasks. I am very capable in multi-tasking. I am able to motivate myself & co-workers to get job task handled in a professional and timely manner. I am flexible and versatile – able to maintain a sense of humor under pressure. I am poised and competent while able to demonstrate the ability to easily transcend cultural differences. I thrive in deadline-driven environments. I have excellent team-building and communication skills. Excel, Word perfect, Power point, Access, EPIC, INVISION, Signature – PBS, Patient Accounts – Hospital Billing, Texas Department of Human Services – CEI – Client Eligibility Inquiry , TMHP - Texas Medicaid & Healthcare Partnership, Community Health Choice, IVANS, RIS, and numerous insurance online eligibility and pre-cert sites.