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Portrait of Lavoiya Powell

Honor Society® member

Lavoiya Powell

ITS Operations Lead Systems Administrator at Public Consulting Group

  • Texas A
  • Technology
  • Class of 2016
  • Austin, TX

Member since December 2015

About

With 16 years of customer service and systems under Digital Advertising solutions, Information Technology, Military, Audio Video solutions, and Internet Provider solutions, I have a broad field of understanding what customers need: a stable product with good service and support. As an product and system analyst, I can grasp a business, service, or a technical model; and help figure out the requirements to build that model for secured contingency. From gathered data/metrics, user/personnel feedback, and current documented agreements, I can assist in improving quality of service/business to help restore faith in a brand.

My ability to analyze needs and create unique solutions designed to yield a profitable outcome has proven to be one of my greatest assets. Credited with significantly impacting bottom-line profitability wherever I have worked, I excel at streamlining less-than-efficient procedures to boost productivity and sales. Proactive management of crucial external relationships allowed me to increase revenue by 17% in one year. I also negotiated exclusive relationships in a key market segment, expanding the company's share of that segment by 66%.

I know that my proven leadership skills, strong commitment to high ethical and professional standards, and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to the [Company Name] team. I would welcome the chance to discuss my qualifications with you in greater detail. I know that you are busy, and have many applications to review. If you wish to schedule a meeting, please let me know. In the meantime, please know that I appreciate your time and consideration.

Education

  • Texas A&M Commerce

    History/Kinesiology

    2015

  • Sam Houston State University

    History/Kinesiology

    2012 – 2015

  • Blinn College

    History/Kinesiology

    1999 – 2012

Goals and interests

Career goal

Supervisory/Management

Experience

  • ITS Operations Lead Systems Administrator

    Public Consulting Group

    Dec 2013 – Aug 2016

  • Professional Services Operations Consultant

    NCR Corporation/ Texas Digital Systems

    Apr 2008 – Dec 2013

Languages

  • French (France) Beginner
  • Spanish Intermediate