Honor Society® member
Lavoiya Powell
ITS Operations Lead Systems Administrator at Public Consulting Group
- Texas A
- Technology
- Class of 2016
- Austin, TX
Member since December 2015
About
With 16 years of customer service and systems under Digital Advertising solutions, Information Technology, Military, Audio Video solutions, and Internet Provider solutions, I have a broad field of understanding what customers need: a stable product with good service and support. As an product and system analyst, I can grasp a business, service, or a technical model; and help figure out the requirements to build that model for secured contingency. From gathered data/metrics, user/personnel feedback, and current documented agreements, I can assist in improving quality of service/business to help restore faith in a brand.
My ability to analyze needs and create unique solutions designed to yield a profitable outcome has proven to be one of my greatest assets. Credited with significantly impacting bottom-line profitability wherever I have worked, I excel at streamlining less-than-efficient procedures to boost productivity and sales. Proactive management of crucial external relationships allowed me to increase revenue by 17% in one year. I also negotiated exclusive relationships in a key market segment, expanding the company's share of that segment by 66%.
I know that my proven leadership skills, strong commitment to high ethical and professional standards, and flexibility in devising proactive responses to changing socioeconomic conditions would allow me to make a significant contribution to the [Company Name] team. I would welcome the chance to discuss my qualifications with you in greater detail. I know that you are busy, and have many applications to review. If you wish to schedule a meeting, please let me know. In the meantime, please know that I appreciate your time and consideration.
Education
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Texas A&M Commerce
History/Kinesiology
2015
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Sam Houston State University
History/Kinesiology
2012 – 2015
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Blinn College
History/Kinesiology
1999 – 2012
Goals and interests
- Career goal
Supervisory/Management
Experience
-
ITS Operations Lead Systems Administrator
Public Consulting Group
Dec 2013 – Aug 2016
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Professional Services Operations Consultant
NCR Corporation/ Texas Digital Systems
Apr 2008 – Dec 2013
Languages
- French (France) Beginner
- Spanish Intermediate
