Honor Society® member
Mfon Umoh
Healthcare Consultant at •Drove process improvement programs with care delivery personnel and led projects resulting in significant cost restructuring, improved clinical outcomes and increased patient satisfaction •Served as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs •Created client deliverables to include written summaries and presentations leveraging Google Application and Microsoft Office •Handled all responsibilities relating to company spending and hiring, ensuring the successful management of patient volume and growth of services
- Grand Canyon University Phoenix
- Public Health
- Class of 2021
- Houston, Texas
Member since March 2016
About
A public health graduate and experienced healthcare professional with over 10+ years of demonstrated management experience in the home healthcare industry and proven strategic leadership, roadmap development, resource management, vendor management, project management, and ability to scale to tactical levels when required for delivery in the home healthcare industry. Seeking to leverage experience in healthcare to provide quality care in the public health industry and healthcare industry in general.
Specialties:
• Working knowledge of patient care practices, medical terminology, and epidemiology
• Direct implementation of new procedures, policies, or programs & adherence to safety procedures
• Public Health Education
• Preparation of timely and accurate reports indicating program goals & program management
• PC proficiency including Microsoft Office applications, Data abstraction, management, planning & interpretation
• Recognize, Analyze & Recommend solutions
• Client intake, Assessment, and Analysis
• Interpersonal communication techniques: Ability to deal effectively with the public, professionals, other employees, and elected officials
• Ability to adapt quickly to new software and programs
Education
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Grand Canyon University
Graduate Certificate of Completion in Health Care Quality
2021 – 2022
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Grand Canyon University
master of public health
2015 – 2021
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Roseman University of Health Sciences
bachelor of science in nursing
2007 – 2010
Goals and interests
- Career goal
Healthcare and Public Health
- Outside the classroom
Cooking, Reading, Travelling, Watching Movies
Experience
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Healthcare Consultant
•Drove process improvement programs with care delivery personnel and led projects resulting in significant cost restructuring, improved clinical outcomes and increased patient satisfaction •Served as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs •Created client deliverables to include written summaries and presentations leveraging Google Application and Microsoft Office •Handled all responsibilities relating to company spending and hiring, ensuring the successful management of patient volume and growth of services
Oct 2020 – Nov 2022
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Intern
•Designed culturally appropriate intervention plans with multicultural perspectives •Developed and interpreted culturally and linguistically appropriate content for health education materials, visual aids, and presentations •Established and maintained close working relationships with internal staff, health specialists and civic groups to provide services to clients •Led and collaborated on a team to address community challenges by applying mediation and negotiation skills •Applied appropriate behavioral theories and evidence-based models to plan, organize, implement and evaluate health education and health promotion programming
May 2020 – Sep 2020
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Extended Learning Group Leader
•Worked in a team with program directors to implement the Youth Program Quality Assessment (YPQI) to help evaluate the Extended Day Program while identifying staff training needs to improve performance by 70% or more •Under the direction of the site coordinator, supervised a group of 15-22 students with diverse needs and disabilities and engaged them in appropriate activities •Assisted in implementation of the program’s designed curriculum and served as program ambassador to promote the program
Aug 2017 – Aug 2020
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Director of Services/Manager
•Maintained agency's national performance rating above 85% by performing privacy audits and conducting related ongoing compliance monitoring activities to ensure compliance •Led in the company's strategic and long-range planning which increased performance rate by 70% •Achieved and maintained 100% satisfaction ratings by monitoring and supporting organizational efforts to constantly improve the quality of services and customer/patient satisfaction •Performed supervisory visits and developed a new process for employee evaluation which resulted in marked performance improvements by 90% •Assisted in data abstraction which ensured data was available to clinicians on time for review
Apr 2010 – Jul 2020
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Student Nurse Clinical Rotation/Internship
•Established entry-level assessment of patients, including counseling and education of treatment regimens •Collected subjective and objective data to determine patients’ problems/needs •Utilized electronic charting to ensure accuracy and patient confidentiality •Planned, implemented, and evaluated nursing care in an organized safe manner for the patient’s needs
Jan 2009 – Feb 2009
Volunteering
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- Direct participants to health screening checks - Assist check-in health fair participants - Provide information to participants
Allen Care Inc.
May 2011 – Jun 2019
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Direct, manage, organize and distribute giveaways as needed during events
Winners Chapel
Languages
- English (US) Advanced
