Honor Society® member
Reesha Lauren Masarweh
Certified Medical Assistant | Alameda Health System Wilma Chan Highland Hospital - Oakland, CA at Certified Medical Assistant | Alameda Health System Wilma Chan Highland Hospital - Oakland, CA | 03/2020 - Current - Proficient in managing and coordinating communication with multiple Outpatient Specialty Clinics, effectively providing detailed updates to the appropriate MDs, Mid-Level Providers, and Clinics. - Skilled in communicating patient updates, concerns, and questions to providers regarding treatment, medications, diagnostic studies, etc., utilizing secure chat, email, and patient chart documentation. - Proactive in continuous learning and seeking knowledge about specialty clinics, particularly Hematology Oncology, by actively engaging with Oncologists and asking relevant questions to ensure comprehensive understanding of patients' cancer diagnoses and necessary diagnostic studies. - Well-versed in coordinating referrals to external Radiation Oncology Departments, such as Epic Care Radiation Oncology, Alta Bates Radiation Oncology, and Washington Hospital Radiation Oncology, including processing and documenting the referral process. - Detail-oriented approach to patient care, recognizing the critical nature of precise measurements in highly detailed procedures and protocols, while ensuring every patient's needs are met and orders are accurately placed. - Attentive to transportation requirements for patients, particularly for diagnostic studies at external facilities, to avoid delays in treatment and ensure timely completion of tests. - Demonstrates empathy and sympathy towards all patients, naturally connecting with their emotions and providing compassionate care, with a strong desire to alleviate distress and support patients in overcoming their challenges. - Exhibits natural leadership and problem-solving skills in delivering quality patient care, actively networking and communicating with colleagues and departments throughout the hospital to ensure comprehensive and timely diagnostic studies and appointments. - Holds a strong commitment to going above and beyond for patients, understanding their needs and concerns, and advocating for resources and support. - Recognized as a valuable resource by colleagues, frequently sought out for guidance and teaching, and praised for finding solutions to issues, barriers, and concerns in patient care. - Driven, accountable, and always willing to assist colleagues, even when facing a heavy workload, prioritizing teamwork and providing support in clinical matters, insurance coverage, genetic testing, referrals, and authorizations. Skills - Experienced Certified Medical Assistant with a decade of experience in the healthcare industry, demonstrating proficiency as a super user within the Epic Healthcare System. - Natural leader known for upholding strong integrity and a steadfast commitment to ethical practices. - Extensive background as a healthcare professional in various specialties, showcasing a diverse skill set and adaptability. - Skilled in providing high-quality patient care, prioritizing patient well-being and safety. - Passionate about giving back to the community and supporting both patients and team members. - Strong advocate for equality, promoting a positive - Performs medical procedures under supervision, delivering quality care to patients. - Proficient in electronic medical records, maintaining accurate and accessible patient information. - Trained in respiratory equipment usage, ensuring optimal patient care. - Manages inventory and supplies, ensuring availability and cost-effectiveness. - Records and graphs data on incubators and freezers, maintaining accurate records. - Monitors vital signs, ensuring the well-being of patients. - Assists with patient feeding, promoting proper nutrition and hydration. and inclusive environment within the healthcare setting. - Well-versed in medical terminology, medical billing, EMR/EHR systems, and medical coding. - Knowledgeable in psychology, including social, cognitive, and counseling psychology. - Proficient in Microsoft Office applications such as Word, Excel, and PowerPoint, with a typing speed of 75 words per minute and expertise in 10-key. - Self-motivated learner with a talent for problem- solving and analytical thinking. - Possesses excellent interpersonal skills and effective communication abilities, fostering positive relationships with patients, colleagues, and stakeholders. - Committed to personal and professional growth, including leadership development and financial analysis. - Experienced in management and other vital aspects necessary for a healthcare organization's success. - Active mentor and community volunteer, providing guidance and resources to others. - Demonstrates a humanitarian spirit, advocating for the well-being and welfare of individuals. - Proficient in medical billing and coding, ensuring accurate and timely processing of claims. - Provides assistance during medical procedures, ensuring a smooth and efficient workflow. - Possesses a strong knowledge of medical terminology, facilitating effective communication with healthcare professionals. - Manages patient flow and scheduling, optimizing efficiency and minimizing wait times. - Proficient in inventory management, ensuring adequate supplies are available for patient care. - Collects payments from patients, maintaining accuracy and confidentiality. - Focuses on patient-centered care, prioritizing their needs and well-being. - Skilled in data entry, maintaining accurate and up-to-date patient records. - Familiar with clinical applications, utilizing technology to enhance patient care. - Knowledgeable in mobility assistance needs, providing support to patients with limited mobility. - Experienced in setting up and monitoring EKGs. - Specializes in wound care, applying proper techniques to promote healing. - Provides counseling for STDs, offering guidance and support to patients. - Demonstrates quick problem-solving skills, effectively addressing issues as they arise. - Understands medical laws and regulations, ensuring compliance in all aspects of care. - Manages medical records, maintaining confidentiality and organization. - Implements proper sterilization techniques to prevent - Expert in documentation, ensuring comprehensive and accurate recording of patient information. - Provides direct patient care, prioritizing their comfort and well-being. - Remains calm and level-headed under pressure, responding effectively in stressful situations. - Communicates with patient families, providing updates and addressing concerns. - Operates lab equipment, ensuring accurate and reliable results. - Delivers excellent customer service, ensuring patient satisfaction. - Certified in Basic Life Support (BLS), equipped to respond to emergencies. - Possesses reliable transportation for efficient and timely attendance. - Maintains sterile technique, adhering to infection control protocols. - Experienced in team management and supervision, fostering a collaborative and productive environment. - Specializes in wound care and irrigation, promoting proper healing and preventing complications. - Educates patients and their families on healthcare topics, empowering them to make informed decisions. - Holds a valid California Driver's License for transportation needs. - Possesses advanced knowledge of radiology, contributing to accurate diagnoses and treatment plans. - Utilizes respiratory equipment effectively, ensuring optimal patient care. - Knowledgeable in hemodynamic pressure, monitoring and interpreting measurements. - Adaptable to changing situations and environments, maintaining flexibility and resilience. - Demonstrates compassion and empathy towards patients, providing holistic care. - Maintains a professional bedside manner, ensuring patient comfort and trust. - Skilled in conflict resolution, resolving issues effectively and maintaining positive relationships. - Manages chronic diseases, supporting patients in their healthcare journey. - Exhibits strong patient management skills, ensuring comprehensive and personalized care. - Conducts patient assessments, identifying needs and developing appropriate care plans. - Responsible for stocking supplies, ensuring availability and organization. - Collects and processes specimens accurately, following proper procedures. - Possesses in-depth knowledge of medical terminology, facilitating effective communication. - Applies analytical decision-making skills to complex situations, ensuring optimal outcomes. - Performs electrocardiography (EKG), interpreting infections. - Skilled in patient skin and nail care, ensuring hygiene and comfort. - Performs equipment sterilization to maintain a safe and sterile environment. - Possesses knowledge of human anatomy and physiology, enhancing understanding of patient conditions. - Demonstrates complex problem-solving skills, finding innovative solutions to challenging situations. - Sets up lab equipment and performs necessary procedures. - Assists in OB/GYN procedures, providing support to healthcare professionals. - Trained in first aid, ready to respond to medical emergencies. - Assists patients with toileting needs, ensuring their comfort and dignity. - Familiar with various medical procedures, facilitating smooth operations in healthcare settings. - Proficient in medical billing and coding, ensuring accurate and efficient financial processes. - Handles patient-handling equipment safely and effectively. - Assists in diagnostic procedures, contributing to accurate and timely diagnoses. and documenting results. - Maintains lab supplies by restocking and organizing as needed. - Prepares specimens and samples for testing, ensuring accuracy and integrity. - Conducts needs assessments to identify patient requirements and provide appropriate care. - Performs pulmonary function tests (PFTs), assessing respiratory health. - Cultivates positive patient relations, fostering trust and cooperation. - Experienced in hospice care, providing compassionate and supportive end-of-life care. - Trained in CPR, prepared to respond to cardiac emergencies. - Processes insurance claims accurately
- Psychology
- Class of 2019
- Hollister, Ca
Member since March 2024
About
REESHA LAUREN MASARWEH
[email protected] | 408-314-4222
Highly motivated and compassionate individual seeking to grow within any Institution and Organization. With a strong background in healthcare, including volunteer, internship, and paid work experience, I am eager to contribute my skills and passion to the organization and my profession.
Having excelled in the many positions and roles, I have developed a solid foundation in patient care, clinical procedures, and interdisciplinary collaboration. My dedication to providing exceptional patient-centered care, coupled with my excellent communication skills, allows me to establish rapport and build trust with diverse populations. I am confident that my strong work ethic, critical thinking abilities, and adaptability will enable me to thrive in the rigorous and fast-paced environment within all of any Institution and Organization.
Driven by a genuine desire to make a positive impact on individuals' lives, I am committed to pursuing growth and a career that embraces, encourages, and aligns with the mission of your Institution and Organization. Through my genuine empathy, resilience, and ability to remain calm under pressure, I strive to provide compassionate and competent care to those in need.
Education
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California State University - East Bay | Hayward, CA
Bachelor of Arts: Psychology
2016 – 2019
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De Anza College | Cupertino California
General Education
2011 – 2012
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Heald College | Milpitas, CA
Associate of Arts: Medical Assisting
2008 – 2010
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Dublin High School | Dublin, CA
High School Diploma
2002 – 2006
Honors and awards
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Departmental Award
Recognition of outstanding patient quality care, Clinical Quality Improvement
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Annual Staff Recognition Program Award
To honor staff whose work and dedication have helped make Stanford the great institution that it is today- Five Years Of Service
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The SOLAR Award
To recognize outstanding student leaders that have presented outstanding events and programs, participated in community service activities, and demonstrated exemplary leadership within the CSUEB community and beyond.
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Diversity and Social Justice Leadership Award
Student leaders committed to providing a deeper understanding of diversity and social justice within their student organization, in collaboration with a student organization, and/or across the CSUEB campus community.
Goals and interests
- Career goal
I would like to express my interest in a position where I can grow. I am a driven individual currently working as a Lead Certified Medical Assistant and play many roles with an extensive background in this industry. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to any position within any organization that I work with.
Throughout the course of my career, I have honed my abilities in critical thinking and collaboration. I am an astute problem-solver capable of prioritizing and managing complex projects with proficiency.
In my previous role, I exercised skills in problem-solving, decision-making, and effective communication, and consistently contributed to team efforts and organizational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in critical thinking and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal that always benefits our community and the patients care.
In addition to my skills in critical thinking and collaboration, I am also passionate about providing excellent quality patient care. I am dedicated to making a positive impact in the healthcare field and am particularly excited about starting an accelerated nursing program. I believe that empathy, compassion, and attention to detail are essential qualities in delivering exceptional patient care. I am committed to staying up-to-date with the latest advancements in healthcare and continuously improving my skills to provide the best possible care to patients.
My experience allows me to understand the complexities and challenges that healthcare professionals face, and enables me to provide effective solutions and innovative approaches to patient care. Moreover, diversity in healthcare is crucial. My understanding and appreciation of diverse backgrounds, cultures, and perspectives can contribute to creating an inclusive and culturally competent healthcare environment. This can lead to improved patient outcomes, increased patient satisfaction, and better overall healthcare delivery.
My diverse experiences and skills can greatly enhance the healthcare team. My unique perspectiveand insights can foster collaboration and creativity, leading to the development of more comprehensive and patient-centered care plans. Additionally, my ability to effectively communicate and connect with patients from different backgrounds can help build trust and rapport, ultimately improving patient satisfaction and engagement.
Highly motivated and compassionate individual seeking to grow within any Institution and Organization. With a strong background in healthcare, including volunteer, internship, and paid work experience, I am eager to contribute my skills and passion to the organization and my profession.
Having excelled in the many positions and roles, I have developed a solid foundation in patient care, clinical procedures, and interdisciplinary collaboration. My dedication to providing exceptional patient-centered care, coupled with my excellent communication skills, allows me to establish rapport and build trust with diverse populations. I am confident that my strong work ethic, critical thinking abilities, and adaptability will enable me to thrive in the rigorous and fast-paced environment within all of any Institution and Organization.
Driven by a genuine desire to make a positive impact on individuals' lives, I am committed to pursuing growth and a career that embraces, encourages, and aligns with the mission of your Institution and Organization. Through my genuine empathy, resilience, and ability to remain calm under pressure, I strive to provide compassionate and competent care to those in need.- Graduate school interests
I am an individual who is developed for both mid-career clinical and management professionals.
Further develop my leadership skills and complement my existing experience as a natural leader in healthcare, learn new ways to improve health care from the executive level that focuses on the most important areas of leadership and health care delivery.
An organization is only as good as its culture—and building that culture is not only a role for HR, it’s every manager’s and employee’s responsibility. I want to succeed in helping my organization to be a more supportive and engaging place to work by understanding the perceptual, institutional, and psychological processes that impact the ways people interact with each other.
- Outside the classroom
Hobbies and Interests
Nonprofit Development and Ownership of Bay Area Helping Hands: 92-2869250
Bay Area Helping Hands is a collective of Bay Area entrepreneurs, community members, volunteers, humanitarians, and professionals who are dedicated to making a positive impact on people's lives. Our mission is simple: we help people because we genuinely want to make a difference.
One of our key responsibilities is event coordination for all our "give-raisers" throughout the Bay Area. These events encompass a wide range of initiatives, including feeding the hungry and homeless, providing back-to-school supplies for children of all age groups, organizing holiday gift drives, facilitating donations, giving back to the community, performing random acts of kindness for those in need, hosting charity events, offering mentoring programs, providing food assistance, and offering various forms of support.
At Bay Area Helping Hands, we believe that everyone has a purpose, and by giving back to our community, we not only make a positive impact but also receive greater rewards and blessings in return. Our team is passionate about creating opportunities for individuals to come together and make a meaningful difference in the lives of others.
Experience
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Certified Medical Assistant | Alameda Health System Wilma Chan Highland Hospital - Oakland, CA
Certified Medical Assistant | Alameda Health System Wilma Chan Highland Hospital - Oakland, CA | 03/2020 - Current - Proficient in managing and coordinating communication with multiple Outpatient Specialty Clinics, effectively providing detailed updates to the appropriate MDs, Mid-Level Providers, and Clinics. - Skilled in communicating patient updates, concerns, and questions to providers regarding treatment, medications, diagnostic studies, etc., utilizing secure chat, email, and patient chart documentation. - Proactive in continuous learning and seeking knowledge about specialty clinics, particularly Hematology Oncology, by actively engaging with Oncologists and asking relevant questions to ensure comprehensive understanding of patients' cancer diagnoses and necessary diagnostic studies. - Well-versed in coordinating referrals to external Radiation Oncology Departments, such as Epic Care Radiation Oncology, Alta Bates Radiation Oncology, and Washington Hospital Radiation Oncology, including processing and documenting the referral process. - Detail-oriented approach to patient care, recognizing the critical nature of precise measurements in highly detailed procedures and protocols, while ensuring every patient's needs are met and orders are accurately placed. - Attentive to transportation requirements for patients, particularly for diagnostic studies at external facilities, to avoid delays in treatment and ensure timely completion of tests. - Demonstrates empathy and sympathy towards all patients, naturally connecting with their emotions and providing compassionate care, with a strong desire to alleviate distress and support patients in overcoming their challenges. - Exhibits natural leadership and problem-solving skills in delivering quality patient care, actively networking and communicating with colleagues and departments throughout the hospital to ensure comprehensive and timely diagnostic studies and appointments. - Holds a strong commitment to going above and beyond for patients, understanding their needs and concerns, and advocating for resources and support. - Recognized as a valuable resource by colleagues, frequently sought out for guidance and teaching, and praised for finding solutions to issues, barriers, and concerns in patient care. - Driven, accountable, and always willing to assist colleagues, even when facing a heavy workload, prioritizing teamwork and providing support in clinical matters, insurance coverage, genetic testing, referrals, and authorizations. Skills - Experienced Certified Medical Assistant with a decade of experience in the healthcare industry, demonstrating proficiency as a super user within the Epic Healthcare System. - Natural leader known for upholding strong integrity and a steadfast commitment to ethical practices. - Extensive background as a healthcare professional in various specialties, showcasing a diverse skill set and adaptability. - Skilled in providing high-quality patient care, prioritizing patient well-being and safety. - Passionate about giving back to the community and supporting both patients and team members. - Strong advocate for equality, promoting a positive - Performs medical procedures under supervision, delivering quality care to patients. - Proficient in electronic medical records, maintaining accurate and accessible patient information. - Trained in respiratory equipment usage, ensuring optimal patient care. - Manages inventory and supplies, ensuring availability and cost-effectiveness. - Records and graphs data on incubators and freezers, maintaining accurate records. - Monitors vital signs, ensuring the well-being of patients. - Assists with patient feeding, promoting proper nutrition and hydration. and inclusive environment within the healthcare setting. - Well-versed in medical terminology, medical billing, EMR/EHR systems, and medical coding. - Knowledgeable in psychology, including social, cognitive, and counseling psychology. - Proficient in Microsoft Office applications such as Word, Excel, and PowerPoint, with a typing speed of 75 words per minute and expertise in 10-key. - Self-motivated learner with a talent for problem- solving and analytical thinking. - Possesses excellent interpersonal skills and effective communication abilities, fostering positive relationships with patients, colleagues, and stakeholders. - Committed to personal and professional growth, including leadership development and financial analysis. - Experienced in management and other vital aspects necessary for a healthcare organization's success. - Active mentor and community volunteer, providing guidance and resources to others. - Demonstrates a humanitarian spirit, advocating for the well-being and welfare of individuals. - Proficient in medical billing and coding, ensuring accurate and timely processing of claims. - Provides assistance during medical procedures, ensuring a smooth and efficient workflow. - Possesses a strong knowledge of medical terminology, facilitating effective communication with healthcare professionals. - Manages patient flow and scheduling, optimizing efficiency and minimizing wait times. - Proficient in inventory management, ensuring adequate supplies are available for patient care. - Collects payments from patients, maintaining accuracy and confidentiality. - Focuses on patient-centered care, prioritizing their needs and well-being. - Skilled in data entry, maintaining accurate and up-to-date patient records. - Familiar with clinical applications, utilizing technology to enhance patient care. - Knowledgeable in mobility assistance needs, providing support to patients with limited mobility. - Experienced in setting up and monitoring EKGs. - Specializes in wound care, applying proper techniques to promote healing. - Provides counseling for STDs, offering guidance and support to patients. - Demonstrates quick problem-solving skills, effectively addressing issues as they arise. - Understands medical laws and regulations, ensuring compliance in all aspects of care. - Manages medical records, maintaining confidentiality and organization. - Implements proper sterilization techniques to prevent - Expert in documentation, ensuring comprehensive and accurate recording of patient information. - Provides direct patient care, prioritizing their comfort and well-being. - Remains calm and level-headed under pressure, responding effectively in stressful situations. - Communicates with patient families, providing updates and addressing concerns. - Operates lab equipment, ensuring accurate and reliable results. - Delivers excellent customer service, ensuring patient satisfaction. - Certified in Basic Life Support (BLS), equipped to respond to emergencies. - Possesses reliable transportation for efficient and timely attendance. - Maintains sterile technique, adhering to infection control protocols. - Experienced in team management and supervision, fostering a collaborative and productive environment. - Specializes in wound care and irrigation, promoting proper healing and preventing complications. - Educates patients and their families on healthcare topics, empowering them to make informed decisions. - Holds a valid California Driver's License for transportation needs. - Possesses advanced knowledge of radiology, contributing to accurate diagnoses and treatment plans. - Utilizes respiratory equipment effectively, ensuring optimal patient care. - Knowledgeable in hemodynamic pressure, monitoring and interpreting measurements. - Adaptable to changing situations and environments, maintaining flexibility and resilience. - Demonstrates compassion and empathy towards patients, providing holistic care. - Maintains a professional bedside manner, ensuring patient comfort and trust. - Skilled in conflict resolution, resolving issues effectively and maintaining positive relationships. - Manages chronic diseases, supporting patients in their healthcare journey. - Exhibits strong patient management skills, ensuring comprehensive and personalized care. - Conducts patient assessments, identifying needs and developing appropriate care plans. - Responsible for stocking supplies, ensuring availability and organization. - Collects and processes specimens accurately, following proper procedures. - Possesses in-depth knowledge of medical terminology, facilitating effective communication. - Applies analytical decision-making skills to complex situations, ensuring optimal outcomes. - Performs electrocardiography (EKG), interpreting infections. - Skilled in patient skin and nail care, ensuring hygiene and comfort. - Performs equipment sterilization to maintain a safe and sterile environment. - Possesses knowledge of human anatomy and physiology, enhancing understanding of patient conditions. - Demonstrates complex problem-solving skills, finding innovative solutions to challenging situations. - Sets up lab equipment and performs necessary procedures. - Assists in OB/GYN procedures, providing support to healthcare professionals. - Trained in first aid, ready to respond to medical emergencies. - Assists patients with toileting needs, ensuring their comfort and dignity. - Familiar with various medical procedures, facilitating smooth operations in healthcare settings. - Proficient in medical billing and coding, ensuring accurate and efficient financial processes. - Handles patient-handling equipment safely and effectively. - Assists in diagnostic procedures, contributing to accurate and timely diagnoses. and documenting results. - Maintains lab supplies by restocking and organizing as needed. - Prepares specimens and samples for testing, ensuring accuracy and integrity. - Conducts needs assessments to identify patient requirements and provide appropriate care. - Performs pulmonary function tests (PFTs), assessing respiratory health. - Cultivates positive patient relations, fostering trust and cooperation. - Experienced in hospice care, providing compassionate and supportive end-of-life care. - Trained in CPR, prepared to respond to cardiac emergencies. - Processes insurance claims accurately
Mar 2020 – Present
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Operations Team Leader | Golden Rule Produce - Morgan Hill, CA | 01/2014 - 01/2017
-Supervising and leading a team of operations staff, including warehouse workers, drivers, and quality control personnel. -Overseeing daily operations to ensure smooth and efficient workflow, including receiving, storing, and distributing produce. -Planning and coordinating production schedules to meet customer demands and optimize resources. -Monitoring inventory levels and collaborating with procurement teams to ensure adequate stock of produce. -Implementing and enforcing safety protocols and quality control measures to maintain product freshness and integrity. -Training and mentoring team members to enhance their skills and performance. -Conducting regular performance evaluations and providing constructive feedback to team members. -Resolving operational issues and addressing customer concerns or complaints promptly and effectively. -Collaborating with other departments, such as sales and logistics, to streamline operations and improve overall efficiency. -Implementing and optimizing operational processes and systems to drive productivity and cost-effectiveness. -Analyzing operational data and generating reports to identify areas for improvement and make informed business decisions. -Keeping up-to-date with industry trends and best practices to ensure the company remains competitive in the market.
Jan 2014 – Jan 2017
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Assistant Dept MGR, Epic Super User, Trainer | Stanford Health care - Stanford, CA | 01/2013 - 01/2018 Operations Team Leader | Golden Rule Produce - Morgan Hill, CA | 01/2014 - 01/2017 CMA, Patient Care Coordinator | Scripps Mercy Hospital San Diego -
Assistant Dept MGR, Epic Super User, Trainer | Stanford Health care - Stanford, CA | 01/2013 - 01/2018 Assistant Department Manager: - Coordinating and overseeing daily operations of the department - Assisting in the development and implementation of department goals and objectives - Managing and supervising department staff, including training and performance evaluations - Collaborating with other department managers to ensure effective communication and coordination - Monitoring department budgets and expenses - Identifying and implementing process improvements to enhance department efficiency - Resolving any issues or conflicts that may arise within the department - Ensuring compliance with relevant policies, regulations, and standards - Representing the department in meetings and discussions with other stakeholders Epic Super User and Trainer: - Serving as the primary point of contact for the Epic electronic health record system within the organization - Providing training and support to end users on the proper use of the Epic system - Assisting with the implementation and optimization of Epic modules and functionalities - Troubleshooting and resolving user issues and system errors related to Epic - Collaborating with the IT department to address technical issues and system upgrades - Keeping up-to-date with new Epic releases and functionalities - Developing and maintaining training materials and documentation for Epic users - Conducting ongoing training sessions and workshops for new and existing staff members - Participating in user group meetings and forums to share best practices and gather feedback CMA - Certified Medical Assistant: - Assisting healthcare professionals in providing direct patient care - Taking vitals, documenting patient medical history, and updating medical records - Preparing examination rooms and ensuring they are clean and stocked with necessary supplies - Assisting with various medical procedures and treatments - Collecting and processing lab specimens - Administering medications as directed by healthcare providers - Providing patient education and instructions for follow-up care - Scheduling appointments and coordinating patient referrals - Maintaining confidentiality of patient information and adhering to HIPAA regulations - Collaborating with other healthcare team members to ensure efficient and quality patient care
Jan 2013 – Jan 2018
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CMA, Patient Care Coordinator | Scripps Mercy Hospital San Diego - San Diego, CA | 01/2013 - 01/2015
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records. - Provided support to patients by helping them fill out forms and answering their questions about health care services. - Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions. - Assisted healthcare professionals, including physicians and nurses, during patient exams by taking vital signs, preparing exam rooms, and updating medical records. - Managed administrative tasks such as scheduling appointments, answering phone calls, and organizing and maintaining paperwork. - Offered support to patients by assisting them in filling out forms and addressing their inquiries regarding healthcare services. - Participated in clinical trials for prostate cancer patients, contributing to research and patient care.
Jan 2013 – Jan 2015
Volunteering
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Nonprofit Development and Ownership of Bay Area Helping Hands: 92-2869250 Bay Area Helping Hands is a collective of Bay Area entrepreneurs, community members, volunteers, humanitarians, and professionals who are dedicated to making a positive impact on people's lives. Our mission is simple: we help people because we genuinely want to make a difference. One of our key responsibilities is event coordination for all our "give-raisers" throughout the Bay Area. These events encompass a wide range of initiatives, including feeding the hungry and homeless, providing back-to-school supplies for children of all age groups, organizing holiday gift drives, facilitating donations, giving back to the community, performing random acts of kindness for those in need, hosting charity events, offering mentoring programs, providing food assistance, and offering various forms of support. At Bay Area Helping Hands, we believe that everyone has a purpose, and by giving back to our community, we not only make a positive impact but also receive greater rewards and blessings in return. Our team is passionate about creating opportunities for individuals to come together and make a meaningful difference in the lives of others.
Nonprofit Development and Ownership of Bay Area Helping Hands: 92-2869250
Jan 2016 – Present
Languages
- English (US) Advanced
- Arabic Beginner
- Filipino Beginner
Additional information
Organizations
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Alameda Health System Wilma Chan Highland Hospital - Oakland, CA | 03/2020 - Current
