Honor Society® member
Thairah Owens Arnold
Residential Assistant at Job Corps ● Maintains a clean and safe dorm environment ● Provides quality supervision to students in the dormitory ● Ensures the physical security of the dorm area and reports any concerns ● Active member on case management and success teams to ensure student success in the program ● Mentors, monitors and models the Career Success Standards ● Plans, prioritizes and organizes assignments to meet established goals and deadlines
- criminology and criminal justice
- Class of 2023
- mesa, AZ
Member since September 2023
About
I am a hard working single mother who wants to continue her education. I enjoy learning and sharing my knowledge with whoever will listen. I am currently studying Criminal Justice. I received my Associated Degree from Mesa Community College and hope to soon transfer to a university in Dallas to receive my Bachelors Degree. All in hopes of becoming a defense attorney or business lawyer.
Education
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Mesa Community College
criminal justice
2021 – 2023
Goals and interests
- Career goal
Defense Lawyer or Business Lawyer
- Outside the classroom
I enjoy swimming. I swam on a competitive team from ages 9-18.
I also enjoy going to the gym. I lift weights, do cardio and practice flexibility at least 3 times a week. I like being outdoors, going on hikes or tubing on the river.
Experience
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Residential Assistant
Job Corps ● Maintains a clean and safe dorm environment ● Provides quality supervision to students in the dormitory ● Ensures the physical security of the dorm area and reports any concerns ● Active member on case management and success teams to ensure student success in the program ● Mentors, monitors and models the Career Success Standards ● Plans, prioritizes and organizes assignments to meet established goals and deadlines
Nov 2021 – Mar 2022
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VIP Bottle Service Waitress
Social House ● Greeted guest upon arrival to their sections ● Took payments ● Efficiently and accurately took and delivered orders for bottles ● Ensured that my tables were fully stocked with needed items ● Promoted items on bottle list including any specials ● Followed all safety and sanitation policies ● Delivered prompt service ● Provided friendly, attentive, genuine service while establishing rapport ● Assisted co-workers whenever possible
Oct 2021 – Jun 2022
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customer service representative
Centene Corporation Handled 60+ calls daily, duties including, providing providers on claim and authorization status and giving benefits and eligibility for members insurance plans ● Maintained a 110% effectiveness over the 100% goal ● HIPAA verification for all accounts
May 2019 – Nov 2019
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customer service representative
Humana Pharmacy ● Handled 60+ calls daily, with duties including, retrieving customer data and presenting relevant product information ● Trained two new employees on how to enter customer data and shared information on how to receive a satisfactory customer experience ● Received an average 93% customer satisfaction rating to date - higher than company average ● Researched complicated cases without prompting to provide more comprehensive service to customers
Nov 2017 – Nov 2018
Languages
- English (US) Advanced
