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Portrait of Kimberly Logan

Honor Society® member

Kimberly Logan

Product Support Associate at End to end product delivery management and logistics administration for TOEFL program in addition to ad hoc reporting of volume, revenue and customer assistance.  Quality control review of commercial invoicing and reconciliation  Assistance to Functional Centers of Excellence to meet Service Level Agreements  Logistics and Event Planning Support  User Application Testing

  • advertising/ public relations & journalism/mass communications
  • New Jersey

Member since July 2020

About

I am a Public Relations and Corporate Communications Major at New York University. I am in pursuit of a Master of Science degree in order to to meet two objectives - a new career and to begin learning again.

Education

  • New York University

    communications

    1998 – 2004

  • New York University

    public relations

    1998 – 2020

Goals and interests

Career goal

In house Public Relations or a Corporate Communications role.

Graduate school interests

Marketing, public relations, public service, and. networking.

Experience

  • Product Support Associate

    End to end product delivery management and logistics administration for TOEFL program in addition to ad hoc reporting of volume, revenue and customer assistance.  Quality control review of commercial invoicing and reconciliation  Assistance to Functional Centers of Excellence to meet Service Level Agreements  Logistics and Event Planning Support  User Application Testing

    Oct 2019 – Apr 2020

  • Meeting Planner

    New Jersey State Bar Association Organizing of continuing education events and networking meetings for attorneys  Preparation and distribution of meeting materials and correspondence  CRM data entry into proprietary system for event billing and event calendar management  Responded to client emails  Created invoicing for meeting space reservations  Web-site maintenance for event registration  Coordinated logistics. For section and committee events to include audio visual, venue and menu selection

    Jun 2019 – Oct 2019

  • Client Relationship Manager

    Crump Life Insurance Services, Inc., Somerset, NJ Served as the liaison for the organizations Legal department and vendors to execute and secure contract delivery and business retention and growth while supporting senior leadership. Increased revenue by 33% and increased customer base by 12%.  Negotiated agency contracts and compensation to improve revenue stream to agency  Project Manager for the addition of new partners to sales program and ad hoc licensing matters for agency and principals  Developed marketing strategy for new and existing relationships and outbound call and email campaigns  Scheduled sales training, internal meetings and due diligence process for prospective agency partners to determine suitability  Conducted audits and monitored revenue reporting to detect trends and address negative results

    May 2012 – Nov 2018

  • Client Relationship Manager

    Enterprise General Agency, Inc. Health Product Business Development role, client relationship management and compliance with due diligence procedures  Provided senior management with updates on industry ratings and financials of health partners to maintain quality standards  Developed content for collateral material releases to promote new and existing business relationships & intranet website  Worked with Finance & IT teams to resolve payment discrepancies, compensation reconciliation, and reporting errors  Meeting Planning

    Jan 2005 – May 2012

Languages

  • English (US)