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Portrait of Akosua Amponsah Demanya

Honor Society® member

Akosua Amponsah Demanya

Operations Analyst at Man Capital Partners Limited

  • your region
  • International Banking and Finance
  • Class of 2012
  • toronto, on, Ontario, Canada

Member since March 2017

About

Problem-solving and Client satisfaction is my passion. I have applied this pursuit through work as an operations analyst, operations Officer, Customer service, and sales representative.
I have strong understanding and hands on practical experience in AML, CDD, KYC and quality assurance processes and procedures as an operational analyst coupled with experience in retail banking operational processes, project management, sales, customer service
I am an effective oral and written communicator with strong, planning, organizational, time management and people management skills.
I am an analytical self-starter with the ability to extract high-level strategic insights from detailed analysis and add value to existing resources through maximizing efficiencies in operations to improve performance and increase results.
I have over 7 years product and business experience in the financial services industry having worked in customer service, operations and sales positions in investment banking, retail banking, and the real estate sector.
As a Financial Services Professional, I look forward to embarking on a successful career that allows me to take up new challenging responsibilities and opportunities

Education

  • University of Salford

    finance and banking

    2011 – 2012

  • kwame Nkrumah University of Science and Technology

    accounting/real estate

    2004 – 2008

Goals and interests

Career goal

Anti-Money Laundering and Compliance

Outside the classroom

Cooking , reading, traveling and meeting new people

Experience

  • Operations Analyst

    Man Capital Partners Limited

    Jul 2015 – Dec 2016

  • Retail operations Officer

    Barclays Bank

    Oct 2012 – Nov 2014

  • Sales and Customer Compliant Officer

    Ticketmaster

    Sep 2011 – Sep 2012

Languages

  • English (UK) Advanced