Honor Society® member
Eugene Moore
Deskside Support 1 at Robert Half - Comcast Center, Philadelphia
- Rutgers University-Camden
- Mathematical Sciences
- Class of 2007
- Camden, New Jersey
Member since March 2018
About
I am an intelligent, diligent, intuitive, and detailed oriented individual with a BS in Mathematics from Virginia Tech, and a MS in Mathematical Computer Science from Rutgers University. I grew up in the small town of Atco, NJ, and currently reside in Camden, NJ. I like reading, watching movies (all genres), working out, playing sports, going to museums, and playing computer games.
Currently, I am working at Comcast as a Deskside Support Technician. Imaging laptops, checking network ports, installing hardware (memory/hard drives), creating tickets for resolution of client issues, setting up client workstations (monitors, docking stations, printers, etc.) are part of my daily duties. I also worked for a Company called CompuCom as a Configuration Technician. I worked with Desktop Support technicians to resolve various issues that came about during the configuration process like encryption, password changes, application installs, etc. I also have an extensive programming background dating back to the 9th grade and have knowledge of multiple programming languages. My goal is to obtain employment with a company that has career paths leading into my field of study, and a company that continues my growth and experience in a professional environment.
Education
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Rutgers, The State University of New Jersey
Mathematical Computer Science
2004 – 2007
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Virginia Polytechnic Institute and State University
Mathematics
1992 – 2000
Honors and awards
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Service Excellence Award
• Received the Service Excellence Award in recognition of excellent customer service.
Goals and interests
- Career goal
My goal is to land a job in either Software Engineering or as a researcher. I also am interested in developer roles in C++ or Python.
- Graduate school interests
I currently have a MS in Mathematical Computer Science. I am interested in expanding my education even more with certifications in C++, Python, and SQL/Oracle. I also am interested in entering a PhD program in either Mathematical Sciences or Computer Science.
- Outside the classroom
Listening to music, reading, working out, playing computer games, playing sports, and traveling to new places.
Experience
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Deskside Support 1
Robert Half - Comcast Center, Philadelphia
Jul 2021 – Dec 2021
Volunteering
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Computer User Support Staff • Helped users with computer software, printing, word processing, email, copying, and faxing for unemployment and job search issues. • Oversaw daily performance of computer systems and report problems to supervisor. • Set up equipment for others to use. • Conducted computer diagnostics.
One Stop Career Center
Feb 2017 – Aug 2017
Languages
- Spanish Beginner
