Honor Society® member
Nicki Walden
Financial Clearance Specialist - I still work here at • Verified employee and patient insurance coverage, ensuring HIPAA compliance and data accuracy. • Partnered with HR and operations to streamline benefits processing and improve service delivery. • Facilitated benefits onboarding for new hires, providing guidance on eligibility and enrollment. • Identified and resolved discrepancies across departments to support compliance and improve cross-functional accountability.
- master of business administration (mba) and Master of Strategic Finance
- Class of 2025
- Mount Washington, KY
Member since May 2025
About
Business professional with over 7 years of experience in healthcare administration and HR operations, recently graduated with a Bachelor of Science in Business—dual majors in Management and Human Resource Management, with a Safety minor. Now enrolling in a graduate program in Strategic Finance and Business Administration, I aim to merge people-first leadership with strong financial strategy. I’m passionate about driving workplace innovation, improving benefits systems, and creating inclusive, efficient organizational cultures.
Education
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indiana university-southeast
Majors: Management & Human Resource Management, Minor: Safety
2023 – 2025
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Jefferson Community Technical College
Associate of Applied Science
2010 – 2012
Honors and awards
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deans list
Recognizes students who achieve high academic performance
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honor society in business
Recognizes academic excellence and invites students with exceptional performance to join
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Honors in distinction in business school
Recognition given to students who demonstrate exceptional academic performance.
Goals and interests
- Career goal
Human Resources Business Partner (HRBP), Director of Compensation & Benefits, or Strategic Operations Manager in healthcare or corporate settings
- Graduate school interests
Financial Analyst, Corporate Finance Manager, or Business Development Manager
- Outside the classroom
Reading, binge-watching movies / tv shows, journaling, singing classes, walking, napping, making people laugh, meeting new people.
Experience
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Financial Clearance Specialist - I still work here
• Verified employee and patient insurance coverage, ensuring HIPAA compliance and data accuracy. • Partnered with HR and operations to streamline benefits processing and improve service delivery. • Facilitated benefits onboarding for new hires, providing guidance on eligibility and enrollment. • Identified and resolved discrepancies across departments to support compliance and improve cross-functional accountability.
Oct 2019 – May 2025
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Medical Receptionist
• Served as a front-line representative, delivering administrative support and enhancing patient and staff experience. • Coordinated with clinical and administrative teams to optimize daily operations and ensure procedural accuracy. • Handled confidential records in compliance with HIPAA standards, reflecting strong attention to detail and discretion.
Jul 2017 – Sep 2019
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Administrative Assistant
• Scheduled interviews and assisted with new hire paperwork, supporting HR in recruitment processes. • Maintained accurate documentation and securely managed sensitive data and files. • Provided administrative support to department leaders, ensuring efficiency and timely completion of HR-related tasks.
May 2015 – Jun 2017
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Behavioral Health Technician
• Supported conflict resolution and crisis intervention efforts, fostering a safe and respectful environment. • Maintained patient documentation in line with compliance requirements and hospital protocols. • Collaborated with care teams to ensure continuity of care and uphold standards of professionalism.
Mar 2013 – Feb 2015
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Team Lead
• Led onboarding and training for new team members, reinforcing workplace standards and performance expectations. • Promoted a culture of safety by enforcing OSHA regulations and conducting regular safety checks. • Provided coaching and feedback to drive productivity and team cohesion.
Oct 2010 – Feb 2013
Languages
- English (US) Fluent
Additional information
Organizations
