Honor Society® member
Sanjana Sanjay Gangurde
VERA Analyst and Coordinator in Healthcare administrative services (HAS) Department at Hershel Woody Williams Veterans Affairs Medical Center, Huntington, WV: • Healthcare Informatics Exposure: Gained a comprehensive understanding of informatics in a government hospital setting by shadowing professionals across Pharmacy, Nursing, Fiscal, Education, and Health Administration Services (HAS). Developed expertise in data-driven decision-making and healthcare delivery optimization. • EHR Data Analysis & Query Execution: Executed complex SQL queries and pulled patient encounter data from the VISTA (blue screen) to check in the Computerized Patient Record System (CPRS) and Cerner to support clinical and operational decision-making. Analyzed extracted data for trends, efficiency improvements, and compliance with VERA funding methodologies. • Workflow Optimization & Physician Compliance: Reviewed records for missing documents, signatures, or text, assigned deficiencies, and ensured timely analysis turnaround. Generated physician notification letters provided EMR guidance, and reassigned deficiencies as needed. Verified physician dictation, monitored the reanalysis queue, and reported incomplete records and physician delinquencies, maintaining incomplete record rate per VA standards. Used initiative and creative strategies to improve physician compliance with chart completion policies. Conducted chart reviews, adapted to workflow demands, and engaged in daily problem-solving to enhance efficiency. • Data Accuracy & Validation: Reviewed extracted patient data for inconsistencies and errors, ensuring corrections aligned with clinical documentation standards and government compliance regulations. • Data Reporting & Visualization: Utilized SQL, Power BI, and Pyramid to generate interactive dashboards and reports for senior leadership, enhancing data-driven strategic planning and resource allocation within the VA system. • Revenue Cycle Management & Budgeting: Gained exposure to Revenue Cycle Management (RCM) and budgeting processes for the fiscal year. Learned about financial forecasting, reimbursement methodologies, and cost control strategies in a government healthcare setting. • Project Management & Compliance: Led Joint Commission Readiness projects focused on Personnel Competency Folders, optimizing compliance workflows and improving accreditation preparedness. • Resource Allocation & Financial Planning: Developed and presented projects on allocation of resources, analyzing funding distribution, financial sustainability, and operational efficiency within the VA system. • Workflow Optimization: Collaborated with cross-functional teams to identify inefficiencies in patient data flow and implement process improvements that enhanced operational outcomes. • Regulatory & Policy Compliance: Gained expertise in federal healthcare regulations, coding standards, and compliance policies, ensuring alignment with VA and CMS guidelines. • Professional Development: Completed health informatics training modules and engaged in mentorship sessions to expand knowledge in healthcare IT, data governance, and EHR analytics.
- Healthcare informatics
- Class of 2025
- Huntington, WV
Member since February 2025
About
As a dedicated and high-achieving graduate student in Health Informatics at Marshall University, my involvement in the Honor Society reflects my commitment to academic excellence, leadership, and service. Being part of this prestigious organization has allowed me to connect with like-minded individuals, access exclusive professional development resources, and further cultivate skills in leadership and collaboration. The program has also inspired me to continue striving for excellence in both my academic and career pursuits, while making a meaningful impact in the healthcare and data analytics fields.
Education
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Marshall University
Healthcare Informatics
2023 – 2025
Honors and awards
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Top Performer – Clinical Documentation Specialist, IKS Health
Recognized for outstanding accuracy and efficiency in clinical documentation and EHR management, contributing to improved workflow in a high-volume healthcare environment.
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Fellow of the Year – Forensic Dentistry Fellowship
Honored as Fellow of the Year for outstanding performance, commitment to learning, and contributions to forensic case studies during the Forensic Dentistry Fellowship program. Recognized for excellence in dental identification and medico-legal documentati
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Leadership in Community Health Education
Led and coordinated educational outreach initiatives promoting health awareness, earning recognition for community engagement and leadership.
Goals and interests
- Career goal
As a Master’s in Health Informatics student with a background in dentistry and healthcare data analytics, my intended job path is to pursue a career in health data analysis or health information management. I aim to work in roles that involve optimizing Electronic Health Records (EHR) systems, improving clinical workflows, and ensuring data-driven decision-making in healthcare settings. I am particularly interested in positions such as Clinical Data Analyst, Health Informatics Specialist, or EHR Analyst, where I can apply my skills in data analysis, SQL, and healthcare compliance to contribute to better patient outcomes and efficient healthcare delivery
- Graduate school interests
My graduate studies in Health Informatics stem from a strong interest in the intersection of healthcare, technology, and data. With a background in dentistry and experience in clinical documentation and data analysis, I was drawn to this field to better understand how digital tools and data-driven insights can enhance patient care and streamline healthcare systems. I am particularly interested in areas such as Electronic Health Records (EHR) optimization, health data analytics, and the integration of AI and machine learning in clinical decision-making. Graduate school has provided me with the opportunity to build technical competencies while exploring innovative solutions that address real-world healthcare challenges.
- Outside the classroom
Cooking & Healthy Recipe Development – Love experimenting with nutritious recipes, blending creativity with wellness a hobby that inspired a recent personal health project.
Healthcare Tech Blogging – Enjoy writing and sharing insights about innovations in health informatics, EHR systems, and AI in healthcare on professional forums and LinkedIn.
Digital Design & Visual Storytelling – Passionate about creating infographics and visuals that simplify complex health data for broader audiences.
Public Speaking & Peer Mentoring – Actively participate in group discussions, presentations, and student mentoring, especially in academic and health tech spaces.
Volunteering for Health Awareness – Consistently involved in outreach programs that aim to promote preventive care and health education.Travel & Cultural Exploration – Love exploring different cultures, which deepens my appreciation for diversity in patient care and communication styles.
Experience
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VERA Analyst and Coordinator in Healthcare administrative services (HAS) Department
Hershel Woody Williams Veterans Affairs Medical Center, Huntington, WV: • Healthcare Informatics Exposure: Gained a comprehensive understanding of informatics in a government hospital setting by shadowing professionals across Pharmacy, Nursing, Fiscal, Education, and Health Administration Services (HAS). Developed expertise in data-driven decision-making and healthcare delivery optimization. • EHR Data Analysis & Query Execution: Executed complex SQL queries and pulled patient encounter data from the VISTA (blue screen) to check in the Computerized Patient Record System (CPRS) and Cerner to support clinical and operational decision-making. Analyzed extracted data for trends, efficiency improvements, and compliance with VERA funding methodologies. • Workflow Optimization & Physician Compliance: Reviewed records for missing documents, signatures, or text, assigned deficiencies, and ensured timely analysis turnaround. Generated physician notification letters provided EMR guidance, and reassigned deficiencies as needed. Verified physician dictation, monitored the reanalysis queue, and reported incomplete records and physician delinquencies, maintaining incomplete record rate per VA standards. Used initiative and creative strategies to improve physician compliance with chart completion policies. Conducted chart reviews, adapted to workflow demands, and engaged in daily problem-solving to enhance efficiency. • Data Accuracy & Validation: Reviewed extracted patient data for inconsistencies and errors, ensuring corrections aligned with clinical documentation standards and government compliance regulations. • Data Reporting & Visualization: Utilized SQL, Power BI, and Pyramid to generate interactive dashboards and reports for senior leadership, enhancing data-driven strategic planning and resource allocation within the VA system. • Revenue Cycle Management & Budgeting: Gained exposure to Revenue Cycle Management (RCM) and budgeting processes for the fiscal year. Learned about financial forecasting, reimbursement methodologies, and cost control strategies in a government healthcare setting. • Project Management & Compliance: Led Joint Commission Readiness projects focused on Personnel Competency Folders, optimizing compliance workflows and improving accreditation preparedness. • Resource Allocation & Financial Planning: Developed and presented projects on allocation of resources, analyzing funding distribution, financial sustainability, and operational efficiency within the VA system. • Workflow Optimization: Collaborated with cross-functional teams to identify inefficiencies in patient data flow and implement process improvements that enhanced operational outcomes. • Regulatory & Policy Compliance: Gained expertise in federal healthcare regulations, coding standards, and compliance policies, ensuring alignment with VA and CMS guidelines. • Professional Development: Completed health informatics training modules and engaged in mentorship sessions to expand knowledge in healthcare IT, data governance, and EHR analytics.
Dec 2024 – May 2025
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Graduate Assistant
Marshall Artist Series, Marshall University USA: - Provided exceptional customer service by addressing customer inquiries and resolving concerns in a timely and professional manner, contributing to a positive customer experience and strong public relations for the department. Collaborated closely with internal teams to ensure customer needs were met efficiently, enhancing overall service satisfaction. - Led project management initiatives to promote departmental goals, including coordinating events, overseeing marketing campaigns, and ensuring timely completion of tasks. Utilized strong organizational skills to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines. - Managed data entry and data integrity for departmental projects, ensuring accuracy and consistency across all platforms. Developed comprehensive data visualizations and reports using Tableau and Microsoft Power BI to present key insights and support strategic decision-making processes. - Designed and maintained interactive dashboards to monitor project performance, track KPIs, and identify areas for improvement. Leveraged data analytics to inform process optimizations, streamline workflows, and drive continuous improvement initiatives within the department. - Facilitated cross-functional collaboration by sharing data-driven insights with stakeholders, fostering a culture of informed decision-making and continuous learning. Provided training and support on data tools and best practices to team members, enhancing overall data literacy within the department. - Played an active role in promoting department initiatives through public relations efforts, including drafting communications, managing social media content, and representing the department at public events. Supported outreach strategies to engage diverse audiences and strengthen the department’s community presence.
Jan 2024 – May 2025
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Medical Scribe / Clinical Documentation Specialist
Inventurus Knowledge Solutions Private Limited Health (IKS Health): - Accurately documented detailed patient-physician interactions in Epic, Cerner, and NextGen Electronic Health Record (EHR) systems, ensuring precise and real-time capture of clinical data. Maintained strict compliance with regulatory standards, including HIPAA, ICD-10, and FHIR protocols, safeguarding patient confidentiality and data integrity. - Managed comprehensive medical billing, coding, and revenue cycle management processes, significantly reducing documentation errors and enhancing the efficiency of claim submissions. Ensured proper coding for procedures and diagnoses, which contributed to improved financial performance and optimized reimbursement rates for healthcare providers. - Proactively addressed and resolved complex patient and insurance inquiries related to billing discrepancies, refund issues, and claims processing. Maintained a thorough understanding of insurance policies, reimbursement procedures, and regulatory guidelines to ensure all resolutions were compliant with both company policies and industry regulations. - Collaborated closely with physicians, nurses, and other healthcare professionals to identify and correct documentation discrepancies, ensuring the accuracy and completeness of medical records. Contributed to workflow optimization by implementing Clinical Documentation Improvement (CDI) strategies, resulting in more efficient record-keeping and improved patient care outcomes. - Utilized data analysis skills to generate reports on documentation trends, coding accuracy, and revenue cycle performance. Provided actionable insights to healthcare teams, fostering continuous improvement in clinical documentation practices. - Participated in regular training and professional development sessions to stay updated on the latest healthcare documentation standards, EHR technologies, and regulatory changes. Actively contributed to team meetings and knowledge-sharing initiatives to promote best practices within the organization.
Sep 2022 – Jul 2023
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Medical Data Analyst (MDA)
Vasta Bio-informatics : 1) Data Management: Managed and entered detailed information related to various diseases and research projects. This involved organizing and inputting data accurately to support the analysis and reporting of health information. 2)Team Collaboration: Actively participated in team meetings and training sessions to contribute to the development of projects. Shared insights and learned from colleagues to improve project outcomes and team performance. 3)Expertise in Systems: Used specialized systems to handle and record medical data. Kept up-to-date with the latest methods and technologies for capturing and managing health information. 4)Accuracy and Quality: Ensured that all data entered was highly accurate, achieving over 95% accuracy in line with quality standards. This high level of precision was crucial for maintaining the integrity of the data. 5)Quality Assessments: Took part in regular evaluations of work quality (IRR assessments) and responded to feedback from Quality Analysts to improve data management processes and overall performance.
Jun 2021 – Nov 2021
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Associate Dentist with Expertise in Patient Access, Revenue Cycle Management &Patient Coordinator
Deep Dental Care - Delivered comprehensive dental care to a diverse patient population, performing a wide range of procedures including diagnostic evaluations, restorative treatments (fillings, crowns, bridges), preventive care (cleanings, fluoride treatments, sealants), and minor surgical procedures such as extractions. Developed personalized treatment plans tailored to each patient's unique dental needs and health history. - Utilized advanced dental technologies, including digital radiography, intraoral cameras, and CAD/CAM systems, to ensure accurate diagnoses and precise treatment planning. Employed modern techniques for painless anesthesia and minimally invasive dentistry, contributing to improved patient comfort and outcomes. - Managed patient scheduling, intake, and eligibility verification, ensuring a seamless and efficient patient flow. Coordinated appointments, treatment follow-ups, and pre-surgical consultations, minimizing wait times and optimizing clinic operations. - Served as the first point of contact for patients, providing exceptional customer service, answering inquiries, and addressing concerns with professionalism and empathy. Ensured patients understood their treatment plans, financial responsibilities, and insurance coverage, improving overall patient satisfaction and retention. - Oversaw billing, insurance verification, and claims processing, ensuring accurate financial documentation and compliance with HIPAA and local regulations. Assisted patients in navigating insurance authorizations, payment plans, and financial assistance programs to ensure access to necessary dental care. - Provided thorough patient education on oral hygiene practices, dietary habits, and preventive care techniques to promote long-term dental health. Conducted post-treatment counseling and follow-ups, leading to improved patient compliance and satisfaction. - Coordinated with referral specialists, external laboratories, and healthcare providers to ensure efficient patient care coordination. Managed treatment authorizations, referrals, and pre-approvals, streamlining the patient experience and ensuring timely treatment interventions. - Collaborated with a multidisciplinary healthcare team, including dental hygienists, assistants, and administrative staff, to enhance patient access, streamline workflows, and reduce wait times, ultimately improving the overall patient experience. Participated in regular team meetings to discuss complex cases, share best practices, and implement process improvements aimed at elevating service delivery. - Demonstrated strong organizational and leadership skills, optimizing front desk operations, appointment scheduling, and medical record management. Maintained an organized and patient-friendly environment, ensuring a high standard of patient-centered care. - Stayed current with continuing education in emerging dental technologies, materials, and treatment techniques, incorporating the latest evidence-based practices into daily clinical work to ensure optimal patient outcomes.
May 2021 – Sep 2022
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Dental Internship at D.Y Patil
Dr. DY Patil University, School of Dentistry: 1)Optimized Patient Data Management: Utilized DYP software to efficiently manage and organize comprehensive patient data, including demographics, medical and dental histories, pre- and post-operative images, photographs, radiographs, and treatments. 2)Enhanced Workflow Efficiency: Streamlined operations by leveraging DYP software, significantly reducing chart retrieval time, managing prescriptions, scheduling appointments, and providing remote access to patient data. 3)Advanced Report Generation: Generated detailed reports on outpatient statistics, billing, and treatment durations, providing actionable insights for improved operational decision-making. 4)User Training & Support: Delivered training and ongoing support to students and faculty, ensuring effective system adoption and high user satisfaction. 5)Ensured Data Security: Established robust security measures, including unique user IDs, to protect patient data and maintain confidentiality throughout the system. 6)Efficient Appointment Management: Enhanced patient appointment scheduling with features like automated reminders and online booking, leading to improved patient follow-up and satisfaction.
Jan 2020 – Dec 2020
Volunteering
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COVID-19 Awareness Volunteer:
Jun 2020 – Jul 2020
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Public Health Awareness Volunteer: Delivered health talks and demonstrations in schools and rural clinics.
National Oral Health Program (India)
Feb 2020
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Health Camp Volunteer: Assisted with patient intake, oral hygiene education, and basic dental screening.
D.Y. Patil University Health Camp
Jan 2020
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Mental Health Workshop Helper: Assisted with sign-ins, material distribution, and creating a welcoming space for attendees.
University Student Services India
Oct 2019
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Oral Cancer Screening Volunteer (Oral Cancer Awareness Month): Participated in community screening and documentation for early signs of oral cancer.
D.Y. Patil University Health Camp
Apr 2019
Languages
- English (US) Advanced
- Hindi Advanced
- Korean Beginner
Additional information
Organizations
