Antone Wallace

USS Albany 753, Norfolk, Virginia
Auxiliary Machinist Mate February 2008-February 2013
Controlled direction and mission timeliness of USS Albany 753 submarine; served watch duty and provided navigation to the Officer of the Deck; diverted submarine from hitting underwater contacts; operated generator which supplied oxygen to crew and eliminated need for surfacing, protecting submarine against detection; removed harmful carbon dioxide and carbon monoxide emissions from atmosphere to provide palpable air levels; conducted diesel engine which produced emergency power for evacuation of contaminants from submarine; performed maintenance on refrigeration unit, conserving frozen products for an indefinite time during missions; prevented injury and death by securing energized and moving equipment; maintained numerous operations such as steering and diving hydraulics, trim and drain systems, ventilation systems and sanitary systems; honorably discharged in 2013.

Military Entrance Processing/Navy Recruiting Station, Columbus, Ohio
United States Naval Recruit April 2007-February 2008
Trained vigorously in preparation for Navy physical readiness tests; entered nutrition program to adhere to Navy body fat standards; managed finances for long-term absence.

Hastings Mutual Insurance, Hastings, Michigan
Commercial Lines Underwriter June 2006-April 2007
Advised external agents, broker dealers, administration and insurance holders concerning policies; analyzed credit of insurance holders to determine potential risks and ensuring scores met standards of Hastings Mutual guidelines; interpreted needs of potential insurance holders in accordance with state laws and company guidelines such as Hazard Guide and ISO manuals; set standard for weekly department underwriting production goals.

Cincinnati Financial Corporation, Cincinnati, Ohio
Commercial Lines Underwriter September 2003-June 2006
Acted as a liaison between agents, broker dealers and field representatives to complete tasks such as solicitation of new business, processing of policy renewals and endorsements; worked on a team which was one of the top nine agencies in Ohio to write five million dollars in premiums; expedited insurance payouts by guaranteeing accuracy of internal departments such as claims, accounting and data entry; managed the business operations of the agencies within my territory to ensure both they met profit goals and overall values of Cincinnati Insurance Company.

Humana Choice Care, Cincinnati, Ohio
Customer Service February 2003-August 2003
Informed insurance holders about copays, coinsurance, deductibles out-of-pocket max, and benefits; furnish holders with information on primary care physicians contracted with Humana, hospice pharmacy benefits, claims and the appeals process; worked directly with doctors and health care providers regarding claims statuses, members eligibility, and in and out of network coverage.

FACS Group, INC, Mason, Ohio
Manager of Credit Granting and New Account June 2001-February 2003
Managing a team of one lead and sixteen associates handling credit bureau inquires, opening corporate and interior design accounts, minimizing risk through the use of fraud files, opening instant credit accounts via phone from the store expanding our customer base by processing applications received through various channels. Rewarding associates through multiple recognition programs. Monitoring average handle time, average speed of answers, percentages staffed, and overall call volume for all FACS Divisions.

EDUCATION

Wittenberg University, Springfield, Ohio
Bachelor of Arts May 2001
Major: English
Minor: Sociology

America Institute for CPCU, Malvern, Pennsylvania
Associates Degree January 2003
Major: Commercial Underwriting (AU)
Associates Degree June 2003
Major: Insurance Services (AIS)

CERTIFICATES
Risk Assessment (ARM 54), Risk Control (ARM 55) Certificate in General Insurance (INS), Insurance Institute of America. Automated Electrolytic Oxygen Generator Operator, Submarine Diesel Engine Operator, Machinist Mate Auxiliary Equipment Mechanic, Basic Enlisted Submarine School. Environmental Protection Agency Universal Refrigerant Technician.