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Portrait of Yolanda Walton-Laws

Honor Society® member

Yolanda Walton-Laws

Human Service Caseworker at Department of Human Service • Manages a public assistance caseload by performing professional casework duties in all categories of assistance. • Receives and assists customers to provide public assistance services available through DHS programs to all eligible customers timely and accurately. • Explains and interprets eligibility criteria, requirements, procedures, policies, and practices to applicants for public assistance as well as their authorized representatives, other public assistance providers, other divisions of DHS and other state and local agencies.

  • Social Work
  • Class of 2023
  • Joliet, Illinois

Member since November 2018

About

Compassionate social worker, skilled in assessment, developing treatment plans, counseling, and evaluation. Very high empathy and excellent active listening skills. Ready to start work and learn on the job.

Education

  • Governor State University

    masters of social work

    2021 – 2023

Goals and interests

Career goal

I used to work at Joliet Treatment Center as a Correction Treatment Officer. I worked there for three years and the population I served was adult men with mental health issues. With my experience with corrections. I plan on being a Correction Social Worker

Outside the classroom

Reading
Gardening
Cooking
Hanging out with friends
Photography
Traveling

Experience

  • Human Service Caseworker

    Department of Human Service • Manages a public assistance caseload by performing professional casework duties in all categories of assistance. • Receives and assists customers to provide public assistance services available through DHS programs to all eligible customers timely and accurately. • Explains and interprets eligibility criteria, requirements, procedures, policies, and practices to applicants for public assistance as well as their authorized representatives, other public assistance providers, other divisions of DHS and other state and local agencies.

    Sep 2021 – Aug 2022

  • Correction Treatment Officer

    Illinois Department of Correction • Document all actions taken or viewed during daily operations, • Prevent and correctly responded to emergencies while preventing attempted escape or hostile situations. • Successfully trained incoming new employees on day-to-day operations as well as policies and procedures.

    Nov 2018 – Sep 2021

  • Correction Treatment Officer Trainee

    Illinois Department of Correction • Monitored inmates' daily activities, watching closely for unusual behavior, improper conduct, or signs of possible conflict. • Conducted first aid and crisis intervention during hostile situations.

    Jul 2018 – Nov 2018

  • Case Manager

    Respond Now • Conducted intake interviews with clients wishing to enroll in self-sufficiency program • Provided case management, goal planning and follow up with clients enrolled in the program • Assisted clients obtain available services and support to achieve their goals and family self sufficiency • Took accurate referral/service request information by phone. Determines type and duration of service necessary to meet client needs.

    Aug 2016 – May 2017

Languages

  • English (US) Advanced

Additional information